Overview
Work History
Education
Skills
Timeline
Generic

Devon Williams

Lafayette,LA

Overview

5
5
years of professional experience

Work History

Environmental Services Attendant

Sodexo USA
Lafayette
01.2024 - 08.2024
  • Cleaned and sanitized patient rooms, bathrooms, offices, hallways, elevators, stairways, and other areas of the facility.
  • Maintained cleanliness of floors by sweeping, mopping, scrubbing or vacuuming them.
  • Performed routine maintenance tasks such as changing light bulbs and air filters.
  • Assisted in moving furniture and equipment around the facility.
  • Stocked supplies in restrooms and replenished items such as soap and paper towels.
  • Responded to emergency cleaning requests within designated time frames.
  • Disposed of hazardous waste materials according to established procedures.
  • Identified potential safety hazards and reported them to the supervisor for corrective action.
  • Operated industrial vacuum cleaners, buffers, floor scrubbers, pressure washers and other related equipment.
  • Provided assistance to other staff members as needed with their daily duties.
  • Organized closets and storage spaces in order to promote efficiency.
  • Used proper chemical handling techniques while performing job duties.
  • Reported any damages or repairs needed in assigned areas.

Shift Leader

Kitchen on klinkton
Lafayette, LA
09.2021 - 12.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.

Insurance Agent

Primerica
, LA
07.2020 - 10.2022
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Advised customers on the best ways to minimize risks associated with their assets.
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Monitored market conditions to ensure that existing policies remain competitively priced.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.

Shift Manager

Burger King
Lafayette, LA
03.2019 - 09.2021
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Education

Lafayette High School

Skills

  • Hazardous waste management
  • Cleaning techniques
  • Storage area organization
  • Commercial equipment operations
  • Floor maintenance
  • Biohazard management
  • Hazardous chemical training
  • Maintenance support
  • Cleaning and sanitation
  • Maintenance tasks
  • Cleaning and sanitizing
  • Schedule and task management
  • Floor scrubber machines
  • Environmental sanitation
  • Fast paced
  • Quick learner
  • Friendly
  • Good communication skills
  • Reliable
  • Ambition
  • Dedication

Timeline

Environmental Services Attendant

Sodexo USA
01.2024 - 08.2024

Shift Leader

Kitchen on klinkton
09.2021 - 12.2023

Insurance Agent

Primerica
07.2020 - 10.2022

Shift Manager

Burger King
03.2019 - 09.2021

Lafayette High School
Devon Williams