Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Williams

Summary

Dynamic and results-driven professional with a proven track record at Deloitte Consulting LLP, excelling in customer service and data analysis. Recognized for enhancing operational efficiency and achieving high customer satisfaction. Skilled in teamwork, with a strong ability to multitask and lead initiatives that drive success.

Overview

9
9
years of professional experience

Work History

DC Project Delivery Analyst, NE

Deloitte Consulting LLP
09.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within the department.
  • Recognized as a top performer for consistently meeting or exceeding company targets for on-time deliveries and customer satisfaction ratings.
  • Executed data analysis using with standard query and data quality tools.
  • Maintained open lines of communication with supervisors regarding potential issues affecting timely or accurate deliveries; proactively sought solutions to address challenges before they escalated into larger problems.

Order Fulfillment picker

Eaton
07.2019 - Current
  • Manually pick products to fill orders
  • Transport in-progress items to locations and fill locations
  • Complete training of RF unit and software
  • Follow all OSHA safety standards
  • Monitor and maintain all equipment
  • Review packing ledgers, package invoices and order receipts to ensure correctness

Casher & User

AMC Theaters
11.2018 - 03.2019
  • Provide a positive customer experience with fair, friendly and courteous service
  • Register sales based on cash and card correctly and insure accuracy
  • Balance and keep till and front of house accounting in order while on shift and end of shift
  • Keep work areas clean, safe and orderly for consumers
  • Provide assistance to all customers that have questions in a friendly and positive manner

Front End Cashier

Kroger
07.2016 - 08.2018
  • Provide friendly and fair customer service to every customer
  • Register sales based on cash and credit by scanning items in an orderly and quick manner
  • Collect and keep cash, check and credit payment accurately for the accounting department
  • Balance tills at the end of shift and accurately deposit funds

Education

No Degree - Graphic Design

Radford University
Radford, VA

No Degree - Graphic Design

Virginia Western
Virginia Beach, VA

No Degree - Graphic Design

Virginia Western
Roanoke, VA
06-2026

Skills

  • Forecasting
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Team collaboration
  • Team leadership
  • Multitasking

Timeline

DC Project Delivery Analyst, NE

Deloitte Consulting LLP
09.2022 - Current

Order Fulfillment picker

Eaton
07.2019 - Current

Casher & User

AMC Theaters
11.2018 - 03.2019

Front End Cashier

Kroger
07.2016 - 08.2018

No Degree - Graphic Design

Radford University

No Degree - Graphic Design

Virginia Western

No Degree - Graphic Design

Virginia Western
Devon Williams