Summary
Work History
Education
Skills
Timeline
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Devon Wise

Anchorage,AK

Summary

Dynamic professional with extensive experience in customer service and teamwork. Proven ability to enhance guest experiences and train new employees. Skilled in cash handling and conflict resolution, consistently recognized for outstanding service and positive attitude in high-pressure environments.

Work History

Hostess/Busser

The Flying Biscuit Cafe
Raleigh, NC
2017 - 2020
  • Worked as a hostess/busser at a very high-traffic restaurant.
  • Gained experience in customer service, phone etiquette, training employees, sanitation, and working in a busy environment.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs, and turning over tables simultaneously.

Team Lead

Arden Company
Sanford, NC
2021 - 2024
  • Facilitated teamwork among a small group of employees to ensure smooth operations on the production line.
  • Gained experience with safety regulations, production process, packaging, leading team meetings, training new employees, cleaning.

Merchandiser

Marshall’s
Sanford, NC
2023 - 2024
  • Worked mostly on the floor, organizing and tidying merchandise.
  • Gained experience with stock rooms, processing merchandise, tagging clothing, moving product from stock to the floor, and customer service.

Team Member

My Fries Are Cold LLC
Sanford, NC / Fayetteville, NC
2023 - 2026
  • Worked as a team member at a high-traffic fast food restaurant in two locations.
  • Gained experience with cash register, money handling, customer service/de-escalation
  • Offered outstanding customer service, being called out by name in numerous positive customer surveys.

Education

Music And Visual Art -

Longleaf School of The Arts
Raleigh

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Flexible Schedule
  • Problem-solving
  • Cash handling
  • Workplace safety
  • Computer skills
  • Training and mentoring
  • Complaint resolution
  • Sales expertise
  • Area and facility cleaning
  • Equipment operation
  • Conflict resolution
  • Social media expertise
  • Data entry

Timeline

Hostess/Busser

The Flying Biscuit Cafe
2017 - 2020

Team Lead

Arden Company
2021 - 2024

Merchandiser

Marshall’s
2023 - 2024

Team Member

My Fries Are Cold LLC
2023 - 2026

Music And Visual Art -

Longleaf School of The Arts