Devon Worrell
Racine,WI
Summary
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
American Food & Vending
03.2023 - 09.2023
- Coordinate and track payments to and from vendors
- Directed employees in production, training, and sanitation procedures
- Primary POC for all food quality & food sanitation matters (frequent face-to-face engagement with corporate executives)
- Train new and existing employees
- Hire, recruit and counsel employees
- Advance business partnership with university and outside venders
- Ensure 100% accuracy with pay
- Enter PTO pay and requests
Quality Assurance Field Agent
Unidine
04.2020 - 03.2023
- Supervise four senior living facilities in CPM State Audits and third-party audits (100% compliance)
- Lead food safety trainings; manage food safety programs for all Unidine/LindenGrove employees
- Conduct frequent food quality and safety audits
- Directed 100+ employees in production, training, and sanitation procedures
- Conduct root analysis investigations to solve problems within the organization
- Primary POC for all food quality & food sanitation matters (frequent face-to-face engagement with corporate executives)
- Train and onboard new and existing employees
- Create training programs consistent with corporate policies
- Provide counseling to employees
- Investigate employee complaints, provide resolution
- Conduct monthly meeting for clients
- (Promoted)
Director of Dining Services
Unidine
12.2019 - 04.2020
- Supervise senior living facility food service program
- Provide excellent customer service for families and clients
- Manage P&L account; manage food, labor and other budgeted items
- Conduct frequent food quality and safety audits
- Managed food service logistics for 130 senior residents
- Directed 100+ employees in production, training, and sanitation procedures
- Primary POC for all customer service complaints
- Train and onboard new and existing employees
- Provide counseling to employees
- Investigate employee complaints, provide resolution
Education
Bachelor’s of Business - Human Resource Management
University of Wisconsin-Parkside
05.2025
Associate’s Degree - Culinary Arts
Milwaukee Area Technical College
Milwaukee, WI01.2007
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Verbal and written communication
- Administrative Skills
- Process Improvements
- Workflow Planning
- Quality Management
- Training and coaching
- Customer Relations
- Training and Development
- Customer Relationship Management
Certificationsandawards
- Servsafe Instructor and Proctor-certified
- Comprehensive HACCP training
- OSHA 10 & 30-hour
- CBRF certified
- CBRF instructor certified
- Adult education training certification
- Sigma six-white belt
- Sigma six-yellow belt
- Army Achievement Medal for Excellence
- FEMA 100-200 trained
- Army Non-commissioned Officer of the Year Finalist
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- Lean Six Sigma Certification - International Association for Six Sigma Certification.
- OSHA Certified
- ServSafe Food Handler's Certification
Timeline
General Manager
American Food & Vending
03.2023 - 09.2023
Quality Assurance Field Agent
Unidine
04.2020 - 03.2023
Director of Dining Services
Unidine
12.2019 - 04.2020
Associate’s Degree - Culinary Arts
Milwaukee Area Technical College
- Lean Six Sigma Certification - International Association for Six Sigma Certification.
- OSHA Certified
- ServSafe Food Handler's Certification
Bachelor’s of Business - Human Resource Management
University of Wisconsin-Parkside
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