Devon Young
West Chester,PA
Summary
Compassionate Wellness Attendant, known for high productivity and efficiency in task completion. Possess specialized skills in health promotion, client-centered service, and safety compliance. Excel in communication, empathy, and teamwork to enhance client well-being, and support facility objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Wellness Attendant
Ymca Of Greater Brandywine
Coatesville, PA
01.2025 - Current
- Greet guests and welcome them to the wellness facility.
- Monitored guest activities to ensure safety regulations were being followed.
- Conduct Wellness Center orientations based on branch guidelines, and assist in a safe, enthusiastic, thorough, courteous, and professional manner.
- Build relationships with members and guests, and create a welcoming and warm environment that promotes future visits.
- Conduct tours of the facility for new members, or visitors.
- Be available for advice, spotting, and other assistance to the membership.
SERVER
1906, Longwood Gardens, Terrain Garden Cafe
Kennett Square, PA
08.2014 - 10.2024
- Delivered exceptional service in the hospitality industry, enhancing visitor experiences
- Mastered menu knowledge, efficiently managed high-volume periods, and contributed to team success
- Consistently exceeded guest satisfaction targets
- Meticulously maintained cleanliness and presentation standards
- Attentive to dietary requirements and allergies, ensuring safe and enjoyable dining experiences for all guests
ASSISTANT BRANCH MANAGER, BRANCH BUSINESS BANKER
Citizens Bank
Levittown, PA
01.2011 - 07.2013
- Oversaw daily activities in the branch, in conjunction with the branch manager.
- Drove branch performance, sales growth, and colleague and customer experience through leadership, collaborative partnerships, and operational practices.
- Ensured regulatory compliance and security protocols, maintaining a safe banking environment.
- Resolved complex customer issues, enhancing loyalty and retention.
- Responsible for acquiring new business as well as setting up merchant services, online banking and assisting in the loan application process for business banking
- Fulfilled the role of Branch Manager, Banker, and Teller when needed.
BANKER II
Citizens Bank
Fairless Hills, PA
08.2009 - 01.2011
- Led high-value client portfolio, consistently exceeding revenue targets
- Implemented strategic account management, driving substantial growth in deposits and loans
- Mentored junior bankers, improving team performance and client satisfaction
- Helped clients with digital banking solutions, streamlining processes and improving customer experience
- Followed all financial policies and procedures including proper cash handling in accordance with local and state laws and regulations
NASM Certified Personal Trainer
Bally's Total Fitness
Langhorne, PA
10.2008 - 08.2009
- Provided individualized fitness programs for clients based on their goals and needs.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Assessed needs of clients and developed exercises to address expectations.
- Conducted baseline assessments and helped clients establish goals.
LIFEGUARD
YMCA
Kennett Square, US
11.2002 - 06.2004
- Responsible for maintaining a safe environment for swimmers and guests
- Coordinated with fellow lifeguards to ensure comprehensive pool coverage
- Fostered positive relationships with regular visitors
- Maintained pool chemical balance and equipment
- Conducted thorough safety checks before each shift
- Kept detailed logs of all incidents and actions taken, improving overall safety protocols
- Instructed water safety education programs for children (swim lessons), taught underprivileged kids water safety during SPLASH week
Education
Some College (No Degree) - EXERCISE SCIENCE
West Chester University of Pennsylvania
West Chester, PA200 Hr. - Yoga Teacher Training
Yoga Renew
Hoboken, NJSkills
- Customer Service
- Stress management techniques
- Fitness expertise
- Team Collaboration
- Attention to Detail
- Time Management
- Problem Solving
- Adaptable
- Exercise assessment
- Wellness coaching
- Safety protocols
- Relationship building
Hobbies and Interests
I love watching my kids play sports but when not driving to practice or a tournament, I love hiking with my dogs and going to yoga.
Certification
- Yoga Teacher Training, Pursuing (180 hours in)
- NASM Pilates Instructor Certification
- Ellis Basic Life Support (CPR) Certification
- PA Child abuse clearances
- PA Criminal background check clearances
References
- Jennifer BeVier, Citizens Bank, jhodnicky@yahoo.com, 732.579.7467
- Gretchen Apps, ReMAX, Hank's Place, 302.563.7932
- Greg Carozzo, 1906 Longwood Gardens, gcarozzo@longwoodgardens.org, 302.745.1589
- David Stearne , Assistant Professor, Department of Kinesiology, West Chester University, DStearne@wcupa.edu
Timeline
Wellness Attendant
Ymca Of Greater Brandywine
01.2025 - Current
SERVER
1906, Longwood Gardens, Terrain Garden Cafe
08.2014 - 10.2024
ASSISTANT BRANCH MANAGER, BRANCH BUSINESS BANKER
Citizens Bank
01.2011 - 07.2013
BANKER II
Citizens Bank
08.2009 - 01.2011
NASM Certified Personal Trainer
Bally's Total Fitness
10.2008 - 08.2009
LIFEGUARD
YMCA
11.2002 - 06.2004
Some College (No Degree) - EXERCISE SCIENCE
West Chester University of Pennsylvania
200 Hr. - Yoga Teacher Training
Yoga Renew
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