Devon Zinn
Butte,MT
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx Ground
07.2023 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Emergency Dispatcher Intern
Colorado Department Of Public Safety: State Patrol
04.2023 - 07.2023
- Improved response times by prioritizing and efficiently managing emergency calls.
- Enhanced dispatcher training programs for more effective communication with first responders.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Provided life-saving assistance with medical emergencies over the phone, guiding callers through proper procedures until help arrived.
- Collaborated closely with law enforcement agencies to ensure timely responses to incidents requiring police intervention.
Assistant Manager
Adams State University - Gym
08.2021 - 07.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Bachelor of Science - Sociology
Adams State University
208 Edgemont Blvd, Alamosa, CO 81101Associate of Applied Science - Radiologic Technology
Montana Tech of The University of Montana
1300 W Park St, Butte, MT 5970105.2025
Associate of Science - Administration of Justice
Bakersfield College
1801 Panorama Dr, Bakersfield, CA 9330505.2021
High School Diploma -
Independence High School
8001 Old River Rd. Bakersfield, CA 9331105.2018
Skills
- Product Packing
- Freight Handling
- Truck Loading
- Forklift Operation
- Public Safety
- Emergency Procedures
- Customer Service
- Situational Awareness
- Empathy and Compassion
- Attention to Detail
- Time Management
- Effective Communication
Certification
- First Aid/CPR/AED Certified (10/2022-10/2024)
Timeline
Package Handler
FedEx Ground
07.2023 - Current
Emergency Dispatcher Intern
Colorado Department Of Public Safety: State Patrol
04.2023 - 07.2023
Assistant Manager
Adams State University - Gym
08.2021 - 07.2023
Bachelor of Science - Sociology
Adams State University
Associate of Applied Science - Radiologic Technology
Montana Tech of The University of Montana
Associate of Science - Administration of Justice
Bakersfield College
High School Diploma -
Independence High School