Princess Wilkins
Murfreesboro,TN
Summary
Adept at enhancing patient care and streamlining clinical operations, my tenure at Mid City Medical Associates showcased my proficiency in HIPAA compliance and verbal communication. I excelled in phlebotomy techniques and physician support, significantly contributing to efficient healthcare delivery. My background also includes roles in logistics, where I improved operational efficiency and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant Extern
Mid City Medical Associates
11.2024 - 12.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted EKG testing efficiently, aiding in the diagnosis of cardiovascular issues among patients.
- Prepared examination rooms, ensuring all necessary equipment and supplies were readily available for physicians.
- Administered vaccinations according to protocol, contributing to community health initiatives.
- Performed phlebotomy procedures, skillfully collecting blood samples for laboratory analysis.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Scheduled appointments and tests to coordinate patient care.
Package Handler
FedEx
02.2023 - 11.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Warehouse Packer
Amazon
01.2022 - 01.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Loaded merchandise into specific packages suited for product dimensions.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Organized items on racks, shelves and bins to maintain established order.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Education
Certification - Certified Clinical Medical Assistant
Concorde Career College
Memphis, TN11-2024
Skills
- HIPAA compliance
- Verbal communication
- Clinical documentation
- Phlebotomy techniques
- Immunization administration
- Specimen collection
- Medical terminology
- Physician support
- Exam room preparation
- Sterilization procedures
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Clinical Medical Assistant Extern
Mid City Medical Associates
11.2024 - 12.2024
Package Handler
FedEx
02.2023 - 11.2024
Warehouse Packer
Amazon
01.2022 - 01.2023
Certification - Certified Clinical Medical Assistant
Concorde Career College
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