Devona Hall
Norcross,GA
Summary
Dynamic and detail-oriented professional with extensive experience at Gordon Biersch, excelling in food presentation and order accuracy. Proven ability to train staff and enhance guest satisfaction in fast-paced environments. Strong organizational skills and a commitment to cleanliness ensure operational excellence and a positive dining experience.
Overview
2026
2026
years of professional experience
Work History
Expo Runner
Gordon Biersch
Atlanta, GA
06.2023 - Current
- Delivered food and beverage orders efficiently to designated areas.
- Assisted kitchen staff with inventory management and stock replenishment.
- Maintained cleanliness and organization in high-traffic areas during events.
- Communicated effectively with team members to ensure smooth operations.
- Monitored guest satisfaction, addressing concerns promptly to enhance experience.
- Trained new team members on operational procedures and safety protocols.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Waitress Trainer
Gordon Biersch
Atlanta, GA
06.2023 - Current
- Assisted in food and beverage service, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain efficient food preparation and presentation.
- Learned and followed safety protocols for handling food and maintaining cleanliness.
- Processed customer orders accurately using point-of-sale systems.
Server/bartender
TGIF Fridays
Atlanta, GA
2013 - 2024
- Delivered exceptional customer service by engaging patrons and ensuring satisfaction with drinks and food orders.
- Crafted and mixed a diverse range of cocktails while maintaining high-quality standards.
- Managed bar inventory, conducted regular stock checks, and ordered supplies to minimize waste.
- Trained new staff on bartending techniques, customer interaction, and safety protocols.
- Resolved customer complaints swiftly, fostering a positive atmosphere and encouraging repeat business.
- Maintained cleanliness and organization of bar area in compliance with health regulations and standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Education
High School Diploma - Math And Science
Woodward High School
Cincinnati, OH05.1989
Skills
Quick learner
Strong organization
Cleanliness standards
Food presentation
Order accuracy
Food running
Table bussing
Restocking supplies
Sales experience
Timeline
Expo Runner
Gordon Biersch
06.2023 - Current
Waitress Trainer
Gordon Biersch
06.2023 - Current
Server/bartender
TGIF Fridays
2013 - 2024
High School Diploma - Math And Science
Woodward High School