Devona Sisenglath
West Sacramento,CA
Summary
Experienced worker with solid background in customer service. Offers excellent track record of tackling various tasks to support all staff. Maintains relationship-building and time management skills in fast-paced environments. Successful at handling groups of all sizes with accuracy and flawless service skills, demonstrating genuine hospitality. Strives to meet management and customer needs, drive satisfaction, and promote long-term loyalty and memorable experiences.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Mikuni Japanese Restaurant And Sushi Bar
Sacramento, CA
12.2015 - 06.2024
- Trained new employees to perform duties to meet company's satisfaction.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted loyalty programs to increase sales potential.
- Developed good working relationships with fellow employees through communication and consistent team work.
- Developed rapport with guests, assisting in generating repeat business by providing exceptional customer service.
SERVER/Bartender
Tamaya Horse Rehab
Sacramento
03.2014 - 08.2015
- Confidently maintained full knowledge of restaurant's food and drink menu items.
- Worked carefully to ensure all guests' allergy and dietary restrictions are taken seriously and with caution.
- Operated POS terminals to input orders, split bills, calculate totals, and do transactions.
- Worked accurately and in a timely manner to ensured that guests were served courteously, quickly, and efficiently.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Cashier
I Love Teriyaki
Sacramento
08.2009 - 02.2014
- Performed opening and closing duties of the restaurant.
- Followed health safety guidelines when preparing and serving food products.
- Operated cash register efficiently and accurately, processed payments by cash, debit card, credit card, or gift card.
- Assisted all guests with warm and friendly attitude.
- Developed high level skill to multitask and stay organized during peak hours.
Education
Bachelor of Arts - Child Development
California State University
Sacramento, CA05-2015
Skills
- Exceptional Customer Service
- Strong Work Ethic
- Analytical Skills
- Positive and Professional
- Excellent Communication
- Teamwork and Collaboration
- Staff Training
- Adaptability
Timeline
Server/Bartender
Mikuni Japanese Restaurant And Sushi Bar
12.2015 - 06.2024
SERVER/Bartender
Tamaya Horse Rehab
03.2014 - 08.2015
Cashier
I Love Teriyaki
08.2009 - 02.2014
Bachelor of Arts - Child Development
California State University
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