Summary
Overview
Work History
Education
Skills
Timeline
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Devoni Hinton

Jacksonville,FL

Summary

Dependable worker with a strong work ethic and proven customer service expertise. Skilled in active listening, effective communication, and problem-solving, consistently delivering solutions to enhance customer satisfaction. Adept at multitasking and organization, ensuring timely completion of all assigned tasks.

Overview

4
4
years of professional experience

Work History

Cashier

CVS Pharmacy
Jacksonville, FL
07.2023 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Recognized by management for providing exceptional customer service.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Performed other duties as assigned by management.

Team Leader

Zaxby’s
Jacksonville, FL
12.2020 - 04.2023
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

High School Diploma -

Riverside High School
Jacksonville, FL
05-2023

Associate of Science -

FSCJ
Jacksonville, FL

Skills

  • Customer service excellence
  • Multitasking and organizational skills
  • Conflict resolution
  • Dependability and reliability
  • Transaction handling
  • Merchandise restocking
  • Time management skills
  • Work planning

Timeline

Cashier

CVS Pharmacy
07.2023 - Current

Team Leader

Zaxby’s
12.2020 - 04.2023

High School Diploma -

Riverside High School

Associate of Science -

FSCJ

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Devoni Hinton