DEVONNA DORSEY

• Analyzed tax issues and made recommendations for remediation to management.
• Conducted targeted tax research to facilitate informed project planning and compliance efforts.
• Managed relationships with external auditors, providing timely responses to requests for information and resolving any discrepancies.
• Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
• Researched tax issues and stayed current on all federal and state tax laws.
• Prepared all federal and state income tax paperwork for extensions and returns.
• Stayed current on ever-changing tax laws, attending professional development courses and subscribing to industry publications.

Recorded deposits, reconciled monthly bank accounts and tracked expenses

• Prepared vendor invoices and processed incoming payments
• Supported management by processing invoices and documents with consistent on-time delivery
• Evaluated financial records to detect errors and discrepancies
• Entered figures using 10-key calculator to compute data quickly
• Handled day-to-day accounting processes to drive financial accuracy
• Gathered, evaluated and summarized account data in detailed financial reports
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software
• Reviewed vendor invoices for appropriate documentation and validity prior to payment
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
• Registered transactions and data on accounting database to track history and safeguard information
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
• Matched purchase orders with invoices and recorded necessary information
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Prepared eligibility for accounts made sure all procedures and policies were being followed.
• reviewed audits

• Prepared financial statements to provide results of operations, financial position and cash flow
• Negotiated payment arrangements with customers to establish timely receipt of payments
• Submitted cash and check deposits and generated cash receipts to record money received
• Responded to inbound inquiries regarding accounts and payments
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
• Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments
• Reconciled accounts receivable ledger to verify payments and resolve variances
• Identified, researched, and resolved billing variances to maintain system accuracy and currency
• Followed up overdue payments and payment plans from clients to establish good cash flow.

• Collaborated with upper management to improve customer service processes and support structures company-wide
• Addressed potential cancellations and offered catered solutions to retain accounts
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Developed and offered unique discount options to drive interest in new product lines.