DEVONNA STAPLETON

Implemented systems and procedures that increased sales efficiency across departments.

Developed new workflows after the discontinuation of essential software. Effective changes were adopted in multiple SBS branches.

Vendor Liaison to negotiate optimal pricing and shipping timelines.

Processed quote requests from Sales Executives for PCs, contracts, and major multi-discipline projects.

Created tailored quotes for specifications, including servers, custom-built PCs, Azure Cloud Services, and Managed IT Services contracts.

Collaborated with Outside Sales Executives as an interim Technology Solutions Specialist to facilitate closing sales.

Prepared reports detailing the outcomes of various projects completed by volunteers.

Managed a database of volunteer information.

Guided on how to best utilize available resources to maximize the impact of volunteer work.

Collaborated with local partners and stakeholders on outreach initiatives.

Coordinated onboarding and orientation for new volunteers.

Created job descriptions for all volunteer roles.

Provided crisis intervention counseling when needed to help manage difficult situations involving the family unit.

Developed educational materials on topics related to family advocacy work that could be used in presentations or distributed among community members.

Acted as liaison between the medical team, patients, and their families.

Assisted families with completing paperwork required by various government programs or services.

Assessed risk factors within a family environment to determine appropriate interventions necessary for safety.

Educated patients and family members about available community resources and assisted them with accessing those resources when needed.

Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.