Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devonta Hill

Holly,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front Office Coordinator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Warehouse Packager

Ternes Packaging
09.2023 - Current
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Compared shipment contents with orders to confirm accuracy.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Mobile Expert

T-Mobile
09.2022 - 09.2023
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Maintained sound knowledge of company product suites.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Swimming Instructor/Front Desk Receptionist

Goldfish Swim School
03.2022 - 09.2022
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Developed and implemented lesson plans based on individual student needs and learning styles.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Line Server

QDOBA Mexican Eats
06.2021 - 03.2022
  • Took customer orders and prepared take-out items.
  • Kept work and food areas pristine to meet presentation and food safety requirements.
  • Served food according to temperature, safety and presentation guidelines.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Prepared ingredients and recipe components ahead of time.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.

Manager

Dairy Queen Grill & Chill
04.2020 - 06.2021
  • Managed 5-6 workers per shift.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

New Haven High School
New Haven, MI

Skills

  • Attention to detail
  • Complex Problem-Solving
  • Inventory management
  • Call Routing
  • Customer Service
  • Guest Relations

Timeline

Warehouse Packager

Ternes Packaging
09.2023 - Current

Mobile Expert

T-Mobile
09.2022 - 09.2023

Swimming Instructor/Front Desk Receptionist

Goldfish Swim School
03.2022 - 09.2022

Line Server

QDOBA Mexican Eats
06.2021 - 03.2022

Manager

Dairy Queen Grill & Chill
04.2020 - 06.2021

New Haven High School

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Devonta Hill