Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Hi, I’m

Devonta Lancaster

Atlanta,GA
Devonta Lancaster

Summary

  • I am a highly skilled business professional offering 10+ years of demonstrated success
    aiding companies to optimize and streamline processes to propel improvements in
    efficiency, productivity and revenue generation. I’ve practiced business consulting with
    in-depth understanding of all facets from marketing to operations. I am an ambitious
    and confident leader with invaluable insights and critical-thinking skills.

Overview

10

Professional Years

2
Certification

Work History

Morgan Stanley
Alpharetta, GA

Business Analyst Contractor
01.2022 - Current

Job overview

  • Boosted company productivity and customer satisfaction by streamlining or eliminating inefficient processes.
  • Pinpointed inefficiencies in business processes and recommended improved policies.
  • Computed, recorded and proofread data in preparation of records and reports.
  • Collaborated with stakeholders to define features, integrations and partnerships.
  • Improved processes and procedures to achieve key performance metrics.

P.S.P Investments
Atlanta, GA

Business Analyst Contractor
03.2021 - 01.2022

Job overview

  • Researched clients and competitors to ascertain information useful for developing focused marketing solutions.
  • Conducted trend evaluation and forecasting.
  • Developed management plans for new or upgraded systems.
  • Assisted in the development phase and served as a liaison between development team and business stakeholders.
  • Research and analyzed system/user problems by applying a variety of analytical and research techniques.
  • Assisted with principles and research methods to improve the overall work environment.

Unspoken Apparel LLC
Atlanta, GA

Business Consultant Contractor
10.2020 - 03.2021

Job overview

  • Facilitated and managed business development plan based on market and industry research.
  • Completed analysis of financial performance including consultation on financial statements and budgets.
  • Met with Store Leaders to review performance, goals, and plans.
  • Analyzed business requirements and proposed effective and user-friendly solutions to business stakeholders.
  • Performed market and industry research on assigned client accounts to preventive maintenance.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
  • Balanced company objectives and customer desires when formulating pricing and marketing strategies.

Brightstar Device Protection
Alpharetta, GA

Business Care Supervisor
05.2019 - 11.2020

Job overview

  • Rolled out branding strategies with effective training and front-line leadership of daily operations.
  • Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Coordinated with other Corporate Managers to create a enjoyable atmosphere where employees enjoyed going the extra mile to assist customers.

Best Buy Co Inc
Valdosta, GA

Sales Supervisor
10.2016 - 05.2019

Job overview

  • Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
  • Completed performance reviews and assisted team with feedback resulting in improved performance.
  • Compiled data to prepare reports for use in management's marketing decision-making.
  • Increased revenue by 8% through product management and improvements.
  • Led concept development and organized sales and operations resources.

Shoe Show Inc
Forest Park, GA

Assistant Manager
05.2015 - 10.2016

Job overview

  • Managed day-to-day operations for the company.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Delegated daily tasks logs for employees to provide structure with routine functions.

Education

Elite Scholars Academy Charter School
Morrow, GA

High School Diploma
06-2014

Valdosta State University
Valdosta, GA

Bachelor of Science from Organizational Leadership (Pending Graduation)

Skills

  • Lean & Six Sigma
  • Analyzing data
  • Business Performance Analysis
  • Process Efficiency Management
  • Product Management
  • Continuous Process Improvement
  • Oracle
  • JIRA
  • Salesforce
  • Zuora
  • Zendesk
  • Excel

Certification

  • Lean Six Sigma (Green Belt)- Six Sigma Global Institute
  • PMP- Six Sigma Global Institute

Languages

English
Native/ Bilingual

Affiliations

  • As a well-rounded individual, I thrive on embracing diverse experiences and balancing various aspects of life. Beyond my professional pursuits, I actively engage in hobbies and activities that foster personal growth and fulfillment. Whether it's pursuing creative endeavors, participating in community initiatives, or dedicating time to personal wellness, I believe in a holistic approach to life. This well-rounded perspective not only enriches my individual journey but also enhances my ability to bring a versatile and adaptive mindset to every aspect of my endeavors.

References

References available upon request.

Timeline

Business Analyst Contractor

Morgan Stanley
01.2022 - Current

Business Analyst Contractor

P.S.P Investments
03.2021 - 01.2022

Business Consultant Contractor

Unspoken Apparel LLC
10.2020 - 03.2021

Business Care Supervisor

Brightstar Device Protection
05.2019 - 11.2020

Sales Supervisor

Best Buy Co Inc
10.2016 - 05.2019

Assistant Manager

Shoe Show Inc
05.2015 - 10.2016

Elite Scholars Academy Charter School

High School Diploma

Valdosta State University

Bachelor of Science from Organizational Leadership (Pending Graduation)

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Devonta Lancaster