Devontai Osborne
Fayetteville,NC
Summary
Dynamic Water Purification Specialist with extensive experience at the US Army, adept at ensuring compliance and operational efficiency. Proven problem-solver with a strong focus on customer service and team collaboration. Skilled in advanced water quality analysis and maintenance, enhancing safety and reliability in critical environments.
Overview
6
6
years of professional experience
Work History
Water Purification Specialist
US Army
Fort Wainwright, AK
06.2020 - 10.2022
- Operated advanced water purification systems to ensure compliance with Army standards and regulations.
- Conducted routine maintenance on filtration equipment, enhancing operational reliability and efficiency.
- Analyzed water quality samples using laboratory techniques, ensuring safe drinking water for personnel.
- Trained new personnel on purification processes and safety protocols, improving team performance and knowledge retention.
- Maintained strict compliance with safety regulations, ensuring a safe work environment for all team members.
Service Advisor
Kendall Toyota
Fairbanks, AK
12.2022 - 02.2024
- Assisted customers in understanding service options and vehicle maintenance needs.
- Coordinated service appointments, ensuring optimal scheduling and customer satisfaction.
- Provided detailed explanations of repair services and associated costs to clients.
- Managed customer inquiries, resolving issues efficiently to enhance overall experience.
- Updated service records accurately to maintain compliance with company standards.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Water Treatment Specialist
Innovative Water Solutions
Baltimore, MD
06.2024 - 05.2025
- Conducted routine water quality tests to ensure compliance with regulatory standards.
- Implemented maintenance schedules for water treatment equipment, enhancing operational reliability.
- Assisted in developing treatment protocols to improve efficiency and effectiveness of processes.
- Collaborated with cross-functional teams to resolve water quality issues, ensuring timely solutions.
- Performed water quality analysis, testing and verification.
Water Treatment Technician
Purologix
Raleigh, NC
05.2024 - 10.2024
- Operated and maintained water treatment systems to ensure compliance with safety regulations.
- Conducted routine inspections and performed preventive maintenance on equipment to enhance reliability.
- Analyzed water quality samples, interpreting results to determine necessary treatments and adjustments.
- Collaborated with team members to troubleshoot operational issues and implement effective solutions.
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
- Used hand tools and power tools to maintain, repair and lubricate equipment.
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Lube Service Technician
Take 5 Oil Change
Fayetteville, NC
02.2026 - 06.2026
- Conducted comprehensive oil changes and fluid services, ensuring customer satisfaction and vehicle performance.
- Maintained high standards of cleanliness and safety in service area, adhering to company policies and regulations.
- Diagnosed basic vehicle issues during inspections, providing customers with clear recommendations for necessary services.
- Trained new technicians on operational procedures and best practices to enhance team efficiency and service quality.
- Streamlined workflow processes, reducing service times while maintaining quality standards during peak hours.
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Developed strong relationships with customers by addressing their concerns promptly and professionally, earning their trust as a reliable technician.
Education
High School Diploma -
Heritage High School
Conyers, GA05.2020
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Power tools
- Customer relations
- Attention to detail
- Team player
Affiliations
High School Track and Field Sprint Coach
Timeline
Lube Service Technician
Take 5 Oil Change
02.2026 - 06.2026
Water Treatment Specialist
Innovative Water Solutions
06.2024 - 05.2025
Water Treatment Technician
Purologix
05.2024 - 10.2024
Service Advisor
Kendall Toyota
12.2022 - 02.2024
Water Purification Specialist
US Army
06.2020 - 10.2022
High School Diploma -
Heritage High School