Devontay Q. Moffett
Chicago,IL
Summary
Dedicated and enthusiastic individual with extensive experience in customer service, transportation, and leadership. Proficient in maintaining safety standards, vehicle operation, and effective communication, looking to apply my skills as a bus driver for the Chicago Transit Authority.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Truck Driver - Freight Pickup and Delivery
ECM Transport LLC
01.2019 - 06.2024
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Truck Driver - Grocery Delivery
Berkot’s Super Foods
11.2017 - 12.2018
- Delivered groceries timely and safely, providing excellent customer service.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Delivery Expert & Customer Service Representative
Domino’s Pizza
10.2015 - 10.2017
- Handled cash and ensured customer satisfaction with accurate and timely deliveries
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
Machine Operator
Global Material Technologies
02.2016 - 10.2016
- Operate machinery to produce quality materials while maintaining efficiency logs.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Crew Member
Wendy’s
02.2014 - 02.2016
- Maintained food quality and customer engagement in a fast-paced environment
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Fostered positive team environment by assisting coworkers during rush periods.
Education
General Education -
Bloom Trail High School
Chicago Heights, IL05.2012
Skills
- Strong customer and employee communication
- Inventory management and quality control
- Flexible and resilient laborer
- Machine operation experience
- Proficient in Microsoft Office Suite
Accomplishments
During my three-plus years at ECM Transport LLC, I consistently demonstrated a strong commitment to safe driving practices, leading to an exemplary safety record with zero accidents or incidents. I rigorously adhered to all Department of Transportation regulations and company policies, conducting thorough pre-trip and post-trip inspections to ensure vehicle safety and reliability. My proactive approach included staying informed about road conditions and traffic regulations, which enabled me to optimize routes while minimizing risks. Additionally, I participated in regular safety training sessions, reinforcing my knowledge of defensive driving techniques and emergency response protocols. This dedication not only contributed to the safety of myself and others on the road but also enhanced the company’s reputation for reliability and professionalism in freight transportation.
Extracurricular Activities
DMI Youth Can Program, Volunteer Member, 02/01/10, 05/31/11, Supported youth in academics and professional development through innovative workshops.
References
Available upon request.
Certification
Illinois Driver's License Class A CDL License
Timeline
Truck Driver - Freight Pickup and Delivery
ECM Transport LLC
01.2019 - 06.2024
Truck Driver - Grocery Delivery
Berkot’s Super Foods
11.2017 - 12.2018
Machine Operator
Global Material Technologies
02.2016 - 10.2016
Delivery Expert & Customer Service Representative
Domino’s Pizza
10.2015 - 10.2017
Crew Member
Wendy’s
02.2014 - 02.2016
Illinois Driver's License Class A CDL License
General Education -
Bloom Trail High School
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