Devonte Lassiter
Pfizer
Nashville,NC
11
years of professional experience
1
Certification
Production Operator with exceptional mechanical and communication skills. Adept in working in fast-paced environments where accuracy is a must. Knowledgeable in production procedures and reading blueprints. Passionate about learning and committed to continual improvement. Known for dedication, excellent attendance and hard work. Skilled in troubleshooting and team management, with strong knowledge of facility operations and heavy equipment maintenance. Works well in a team setting or independently. Provides support and guidance while demonstrating respect, friendliness, and willingness to help wherever needed.
Work History
Aseptic Control Operator 2
2 Years 6 Months- Collaborated with cross-functional teams to implement process improvements for increased productivity.
- Ensured compliance with safety regulations through strict adherence to protocols and guidelines.
- Exemplified a strong commitment to quality workmanship, consistently adhering to established protocols and ensuring all tasks were completed with the highest level of accuracy.
- Conducted comprehensive training sessions to upskill new control operators on best practices and company standards.
- Cleaning, changeover, setup, operation and breakdown of production lines.
- Maintain and organize work area by cleaning and removing hazards.
- Minor troubleshooting and preventative maintenance with equipment, devices, or products.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
TS Filling Technician 1
3 Years 8 Months- Promptly document and report all defective equipment and hazardous conditions.
- Perform setup of production equipment to establish optimal performance.
- Calibrate machines to maintain required productivity levels and adherence to quality standards.
- Lubricate and clean parts to perform routine maintenance on production equipment.
- Aid in setting up and breaking down production equipment to help prepare production area and properly store equipment after use.
- Inspect and adjust machines to increase productivity for runs and to maintain quality and efficiency.
- Prepare reports and technical documentation of day-to-day production processes.
- Perform general equipment maintenance and repair to minimize downtime.
PRODUCTION EQUIPMENT OPERATOR
1 Year 2 Months- Keep work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Worked closely with others in team-oriented settings to maintain line productivity
- Adaptable to new responsibilities, also prioritizes and organizes tasks
- Manages multiple projects efficiently.
Production Operator
4 Years- Assisted quality assurance by visually inspecting items and removing defective parts
- Boxed, labeled and transported items to support assembly operations
- Worked closely with others in team-oriented settings to maintain line productivity
- Great focus and attention to detail.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Customer Service Advocate
8 Months- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Maintained current knowledge of company policies, products and marketing initiatives to better serve each customer
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
- Reinforced established quality control standards and followed procedures for optimal customer interactions
- Responded to customer requests for products, services and company information
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Associate
3 Years 4 Months- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained organized, presentable merchandise to drive continuous sales
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Processed product returns and assisted customers with other selections
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Consultant
2 Months- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Education
High School Diploma
Skills
Quality Assurance and Control
Equipment Inspection
Safety Practices
Production Goals
Procedural Documentation
Equipment Cleaning and Maintenance
Troubleshooting Malfunctioning Equipment
Organization and Prioritization
Critical Thinking
Increase Production Efficiency
Time management proficiency
Machine Operation
Certification
National Career Readiness Certificate (Silver)
Timeline
Aseptic Control Operator 2
Fresenius Kabi
05.2024 - CurrentRead More
TS Filling Technician 1
Pfizer
03.2023 - CurrentRead More
PRODUCTION EQUIPMENT OPERATOR
Pfizer
01.2022 - 03.2023Read More
Production Operator
Pfizer
01.2018 - 01.2022Read More
Customer Service Advocate
Alorica
04.2017 - 12.2017Read More
Sales Consultant
Verizon Wireless
01.2017 - 03.2017Read More
Sales Associate
Foot Action
02.2014 - 06.2017Read More
Northern Nash High School
High School Diploma
Read More