DeVonte Wade
Grandville,MI
Summary
Risk management professional with comprehensive understanding of financial risk assessment and mitigation. Adept at identifying and analyzing potential risks, implementing robust risk management strategies, and fostering collaboration to achieve organizational goals. Known for adaptability and reliability in dynamic environments, combined with strong analytical skills and keen eye for detail.
Overview
8
8
years of professional experience
Work History
Risk Analyst
Citibank
07.2023 - Current
- Handled exception based processes, resolved complex inquiries and breaks
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Improved decision-making processes by providing insightful recommendations based on thorough risk analysis.
- Serve as a VOE representative for half of the department with continuous communication between peers and managers
- Send outgoing and answer incoming margin calls in timely manner
- Gained valuable experience assisting management with audit requests, and supporting both modeling and administration of Citi's mortgage backed securities business unit
- Identify and escalate any issues and/or trends that cause liability
- Managed a high risk associated process like Litigated Foreclosure matters
- Build and maintain relationships with management teams
- Access client needs and implement the proper solution
- Escalated issues in a timely manner; escalating to correct department and attorney
- Provide guidance to ensure the effective management of operational risks and adherence to policies and procedures
Area Manager (Management)
Amazon
06.2022 - 07.2023
- Perform other assignments as needed as directed by management
- Led cross-functional teams to achieve company goals and improve operational efficiency.
- Monitor inventory levels of stock rooms to ensure that proper stock levels are maintained to support build and repair activities
- Demonstrate model behavior as Amazon brand ambassador and be a consumer evangelist
- Build, optimize, and assign delivery routes on shift
- Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests
- Support Amazon operations leadership team
- Plan daily work and staffing across shifts
- Determine productivity requirements to produce during the day to meet the overall building objectives and ensure CPT
- Deliver tens of thousands of products to hundreds of countries worldwide, every day
- Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action
- Maintaining the culture that have built within company
- Known for speed, accuracy, and exceptional service
- Work with cross functional teams in developing tools, standards and best practices
- Respond to Amazon Customer Service associates on delivery exceptions and requests
- Report on intra-day and daily performance
- Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Communicate policies and procedures to managers and new employees
- Implement training programs for associates, managers, trainers and others
- Providing leadership and direction to up to 200 warehouse team members
- Manage and develop a team of at least 20 flow leads who are tasked with the most analytical and impactful function of running Outbound Flow for the large sortable Fulfillment
- Enhanced regional sales by implementing strategic initiatives and optimizing team performance.
- Improved operational efficiencies by overseeing daily activities across multiple locations.
- Coordinated cross-functional teams to achieve company objectives and strengthen collaboration.
Commercial Officer
Citibank
10.2016 - 06.2022
- Developed and maintained metrics reporting in addition to daily and monthly financial reporting
- Conducted periodic meetings with the team to identify ways to increase business
- Exceeded the given sales target in the first month of joining the company by achieving double the sales volume as against the previous month
- Provided analytical, administrative support within an internal control environment
- Created documenting procedures, and recorded a daily log of work accomplished
- Organizing data to help track, report and manage internal control gap issues and mitigation plans
- Measuring achievement of sales against allocated targets on a daily, weekly and monthly basis
Education
Master's Degree - Business Administration and Management
University of Phoenix
Arizona01.2022
Bachelor's Degree - Accounting
University of Phoenix
Arizona01.2020
Skills
- Operational risk
- Tableau visualization
- Microsoft Excel
- Credit analysis
- Data interpretation
- Risk mitigation
- Statistical analysis
- Conducting investigations
- Database management
- Team leadership
- Operational strategy
- Budget management
- Performance analysis
- Strategic negotiation
- Budget planning
- Marketing communications
Timeline
Risk Analyst
Citibank
07.2023 - Current
Area Manager (Management)
Amazon
06.2022 - 07.2023
Commercial Officer
Citibank
10.2016 - 06.2022
Master's Degree - Business Administration and Management
University of Phoenix
Bachelor's Degree - Accounting
University of Phoenix
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