Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Crown Heights Pharmacy, Apple Drugs Pharmacy, Crown Heights Brooklyn
New York
05.2018 - Current
Advice Doctors to what medications can be prescribed , what works for patients based on their insurance company
Advice patients on drug side effects
Fill and Process Prescriptions using ( Liberty Software and Pharmaserv)
Order drugs from big Pharmaceutical wholesalers ( Mckesson , Kinray , Belco ,etc
Bill Insurances and work on prior authorizations for non covered drugs
Advertise Vitamin supplements from ( Solgar, Maxi health , Zahlers, etc)
Process lab results and prepare compounds.
Customer Service
Data
Brooklyn, NY
11.2019 - 01.2020
Data analyst intern , assisted senior analyst with merging and purging personal information from accounts.
Dealt with vendors and clients.
Molecular Immunology Center
09.2011 - 12.2011
Research on Bio-pharmaceutical products, especially monoclonal antibodies and other recombinant proteins, that are used in treatment of cancer and other immune diseases.