Devorah Friedman
Lakewood ,New Jersey
Summary
Friendly Flow Team member with significant employment in customer service settings. Thrives in fast-paced sales environments, strong problem-solving and decision-making skills.
Overview
1
1
year of professional experience
Work History
Decorating Assistant
Pessi Kraus Design
Lakewood, NJ
01.2024 - Current
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Created spreadsheets in Excel to track data, such as keeping track of order statuses.
- Maintained impeccable office organization to support efficiency. Professionalism and performance objectives
- Handled scheduling and managed the timely and effective allocation of resources and calendars.
- Greeted clients and provided friendly customer service.
- Trained new customer service representatives on product knowledge and customer service techniques.
- Managed customer service inquiries, complaints, and escalations.
Education
High School Diploma -
Bais Shaindel
Lakewood, NJ06-2022
Skills
- Office organization
- Data tracking
- Customer service
- Scheduling management
- Employee training
- Communication skills
- Fast learner
- Email correspondence
Timeline
Decorating Assistant
Pessi Kraus Design
01.2024 - Current
High School Diploma -
Bais Shaindel