Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devra Gore

Odessa

Summary

Dynamic Senior Advanced Specialist IV at DFPS with a proven track record in investigating abuse and neglect cases. Expert in developing individualized service plans while demonstrating empathy and cultural sensitivity. Successfully managed crisis situations, ensuring client safety and well-being. Adept at documentation and community engagement, enhancing program visibility and effectiveness.

Overview

8
8
years of professional experience

Work History

Senior Advanced Specialist IV

DFPS
05.2017 - Current
  • Conducting home visits to assess if the person needs our help.
  • Talking to clients about their situation and even ask some pretty intimate questions.
  • Engaging in discussions with the client about all aspects of their life – including money, sex, health, relationships and even terminal illness or death.
  • Responding quickly in a crisis situation involving vulnerable adults in an abusive/neglectful situation.
  • Interacting objectively with people who have abused adults in their care.
  • Educating clients in order to change behavior that led to abuse, neglect, or exploitation.
  • Spending a significant portion of your time documenting casework activity.
  • Appropriately dealing with verbal abuse from clients who may not understand or accept why you are there.
  • Working under constant time pressure created by the nature and volume of the cases, prioritize tasks, and work flexible work hours.
  • Maintaining a balance of objectivity and empathy while dealing with families living in stressful or crisis situations.
  • Working as a team, supporting other caseworkers as well as following the directions of the courts and agency.

Education

Bachelor of Social Work - Social Work

University of North Texas
Denton, TX
08-1992

Skills

  • Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation
  • Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation
  • Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services
  • Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case
  • Makes presentations and participates in community awareness and related activities to inform the public about the program
  • Prepares routine, statistical, and special reports for management
  • Serves in lead capacity in absence of supervisor
  • Performs other duties as assigned and required to maintain unit operations
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts
  • Attends work regularly in accordance with agency leave policy

Timeline

Senior Advanced Specialist IV

DFPS
05.2017 - Current

Bachelor of Social Work - Social Work

University of North Texas

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Devra Gore