Devri Whitmore

• Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Completing market research to identify target audience demographics.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Educated clients on new products or services to increase customer engagement with brand.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Developed and implemented strategies to increase client retention.
• Working as a part of the team to accomplish tasks by set deadlines.
• Making adjustments throughout marketing campaigns to achieve better engagement from consumers.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

• Cultivate a culture in store of genuine love and passion for the brand, encouraging team members to be brand ambassadors
• Ensure product knowledge and Pandora's specialized selling model (SPARK) are being fostered in all guest interaction
• Meet and exceed individual and store commercial targets and KPI expectations
• Lead and inspire a sales team to be accountable for both individual and overall store goals
• Support a high-performance selling environment that; Dare's to exceed shopper expectations and Delivers an exceptional shopping experience at all times.
• Complete Pandora product knowledge training (LINK) to leverage driving sales
• Be aware of current product launches and promotions, support company initiatives
• Cultivate a solid customer/client base through customer engagement and build relationships
• Provide coaching and feedback in the moment to drive KPI goal achievement
• Maintain a leadership presence on the sales floor, team selling and role-play to maximize selling opportunities
• Always maintain a keen awareness of clients to deliver a world class shopping experience and control loss prevention
• Learn and support execution of assigned divisions of responsibility (talent, brand, operations and fan experience) to ensure timely implementation of visual merchandising directives, operationally sound processes, and continuously grow and develop talent