Devyn Brake
Summary
Dependable pharmacy technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
09.2022 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Provided immunization services to patients, contributing to community health initiatives and increasing vaccination rates.
Shift Leader
Applebee's Grill + Bar
05.2020 - 08.2022
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Crew Member
Chipotle Mexican Grill
07.2018 - 04.2020
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Lexington High School
Lexington, OH05-2018
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Pharmacist support
- Workflow optimization
- Inventory management
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) - July 2024
- CPR Certified - American Red Cross - July 2024
- Certified Immunizer - August 2024
Languages
English
Full Professional
Timeline
Certified Pharmacy Technician
CVS Pharmacy
09.2022 - Current
Shift Leader
Applebee's Grill + Bar
05.2020 - 08.2022
Crew Member
Chipotle Mexican Grill
07.2018 - 04.2020
High School Diploma -
Lexington High School
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