Devyn Bryant
Jacksonville
Summary
Professional with comprehensive experience in healthcare management, emphasizing operational efficiency and patient care excellence. Skilled in team leadership, ensuring smooth practice operations and adaptability to evolving healthcare needs. Expertise in financial oversight, regulatory compliance, and staff development, fostering collaborative environment that drives results. Reliable and resourceful, consistently delivering effective solutions and improvements.
Overview
19
19
years of professional experience
Work History
Medical Practice Administrator
Private Multistate Defense Law Firm
04.2023 - Current
- Manage a team of 30+ Nurse Contractors, Paralegals, Legal Secretaries and Project Assistants – including and not limited to complete onboarding, benefits management, termination, employee evaluations, and training.
- Provide support and oversight to Firm Partners, Attorneys and Law Clerks.
- Oversee billing, and time for Administrative and Legal Team members.
- Manage cashflow, lines of credit and bank reconciliations for firm of Capital and Operational Expenditures.
- Hire onboard and recruit for all law firm staffing team members.
- Manage financial planning, projections, budget, asset management, and financial recommendations.
- Create and maintain all vendor and community relationships.
- Responsible for all Florida HR issues for Firm.
- Maintain all business insurance needs and renewals.
- Responsible for coordination of Community Events to enhance Firm presence in the community.
- Supervised daily operations of a multistate defense law firm to ensure compliance with legal regulations and best practices.
- Coordinated logistics for court appearances and client meetings, ensuring all necessary documentation was prepared and available.
- Managed onboarding and training processes for new staff, enhancing team integration and operational efficiency.
- Developed and maintained budgets for various departments, aligning financial resources with firm objectives.
- Oversee payroll processes, ensuring accurate and timely compensation for all employees.
Remote After-Hours Scheduling Director
Elite Premier Nursing (Home Healthcare Agency)
08.2022 - Current
- Respond to client and staff complaints after hours.
- Call Police for safety checks on staff that no call no show.
- Manage on-call evening and weekend care, utilizing multiple software systems to call, text and connect with staff to fill unexpected openings from the onboarding of new patients for home health care service and staff calling off.
- Keep on-call materials current with client information, instructions, and directions.
- Manage current employee, patient, and facility rosters.
- Manage calls in accordance with the company policies.
Practice Director/Director of Corporate Compliance
Crucial Care Emergency Medicine/Crucialist
08.2022 - 04.2023
- Responsible for supervising day-to-day Compliance, Administration and Operations.
- Complete all HR responsibilities for team members including recruitment, onboarding, and maintenance.
- Supervise Clinical Team of Physicians, Nurses, Social Work Team, Resource and Patient Intake Coordinators.
- Lead Company culture, assisting in Talent Acquisition and Talent Management, organizational and operational effectiveness.
- Function as a member of the account management team to address and resolve both client/patient concerns.
- Develop protocols and procedures to improve team efficiencies and productivity, implement business strategies to meet clinic organizational goals.
- Responsible for adherence, organization, and management of regulatory requirements for compliance.
- Ensure all policies and procedures function in accordance with state and federal laws.
- Responsible for audit oversight and maintenance.
- (Medical Practice closed down)
Operations Director
Bio Medical Plasma Centers
02.2018 - 08.2022
- Oversee a team of 40+ employees including: Center Medical Director, Lab Director, Technical Consultant, Nursing Department, Operations Leaders, and Frontline Team Members: Phlebotomists, Medical Reception, Processing Team.
- Responsible for schedule coordination of all areas including remote facilities.
- Build Community relationships to Market Business within 50-mile radius, form relationships for various Marketing Campaigns including Billboards, Grass Roots efforts, Geo Fencing etc…
- Responsible for oversight of internal and external audits including preparation, execution and all required follow up.
- Ensure staff compliance with all SOP’s (Standard Operating Procedure)
- Responsible for personnel functions of hiring, development, training, and disciplinary actions.
- Oversee shipment of plasma and biohazard waste including emergency shipments.
- Responsible for daily maintenance of unsuitable test results received for HCV/HBV/RPR/ATYA/HIV 1-2/PARVO, communicating with Health Department and competitors.
- Provide strategic direction, planning and Center focus for all employees.
- Constantly evaluate and assess risk to product and Center.
- Responsible for fiscal management of the Center.
- Perform all duties, assigned and unassigned to ensure the Center is successful and profitable.
Supervisor of Case Management - GRANT BASED POSITION
Academy of Healthcare Prep
10.2012 - 04.2018
- Responsible for Scheduling all Case Managers
- Planned and developed promotional activities for programs and activities for clients.
- Completed Client social histories, health, and risk assessments.
- Developed supervisors to lead strategic campaigns for at-risk families and the elderly population.
- Developed database for efficient data tracking and progress measurements for grants.
- Achieved a record of 95% for education re-enrollment for clients.
- Developed and lead group training for parents return to work program.
- Successfully coordinated transition housing support for families at risk for homelessness.
District Manager
Hospital Oversight – 10 Regional Medical Centers
03.2015 - 02.2018
- Responsible for hiring, scheduling, and staffing Clinical Team for 10 hospitals.
- Directed Medical Hospital Detox Program for 10 hospitals in 4 states.
- Handled medical administrative tasks related to Insurance billing, scheduling, purchasing.
- Work collaboratively with Physician offices, hospital key administrators, nursing leadership, and the Director of Clinical Services to coordinate a continuum of care for addicted patients.
- Enforce corporate and hospital policies and procedures.
- Prepared agendas, generated staff goal planning.
- Responsible for hiring, training and coaching employees over multiple sites.
- Provide various on-going training and leadership to intake and nursing team members.
- (Corporate Contract Ended for all hospitals)
Operations Director
Dungarvin Nevada LLC
05.2007 - 10.2012
- Responsible for staffing 40+ group homes with 24-hour staffing – Frontline and Medical.
- Expanded 24-hour residential services for the Elderly, Mentally at Risk, and disabled populations.
- Positive Behavior Support Trainer (SOAR, CPI) - Medicaid Billing Specialist -QIDP Specialist.
- Implemented systems, strategic planning for organizational stabilization.
- Reduced demands of overtime while enhancing quality of service and delivery model.
- Established and maintained Policies Procedures for operations that complied with licensing and contract standards.
- Provided crisis intervention training and guidance to Assistant Managers, and Program Coordinators.
- Representative Payee for Medicaid Waiver individuals.
- Responsible for presenting and training Human Rights Committee Representative.
- Administered human resource protocols and managed Human resource and accounting departments, assured quality and timelines of all licensing and state certifications.
Education
Bachelor of Applied Science - Criminology/English Literature
University of Cincinnati
Master of Science - Health Care Administration
Grand Canyon University
01-2026
Skills
- Possess the ability to deliver results that foster organizational growth, team motivation and stabilization Documented strengths include Leadership, Quality Assurance, Customer service and complex problem solving
- Extensive Computer Skills, proven history of creating tools to streamline performance and foster innovation that enhances quality and efficiencies for organizational wellness
- Opened new Biomedical Centers in Alabama, Mississippi, and Florida from the ground up Including the validation, calibration of all equipment and onboarding of all Operation and Clinical Team members
- Trained and Certified Operation Leadership Teams
- Successfully hosted and completed multiple Audits; Medicaid, FDA internal customer audits, CLIA/COLA, PPTA, EU, GHA for licensing and certifications
- Effectively managed Metrics, KPI’s, increased patient/customer base, community referrals, exceeding weekly and monthly corporate standards for production
- Collaboration and teamwork
- Workload prioritization
- Professionalism and ethics
- Networking and relationship building
Timeline
Medical Practice Administrator
Private Multistate Defense Law Firm
04.2023 - Current
Remote After-Hours Scheduling Director
Elite Premier Nursing (Home Healthcare Agency)
08.2022 - Current
Practice Director/Director of Corporate Compliance
Crucial Care Emergency Medicine/Crucialist
08.2022 - 04.2023
Operations Director
Bio Medical Plasma Centers
02.2018 - 08.2022
District Manager
Hospital Oversight – 10 Regional Medical Centers
03.2015 - 02.2018
Supervisor of Case Management - GRANT BASED POSITION
Academy of Healthcare Prep
10.2012 - 04.2018
Operations Director
Dungarvin Nevada LLC
05.2007 - 10.2012
Bachelor of Applied Science - Criminology/English Literature
University of Cincinnati
Master of Science - Health Care Administration
Grand Canyon University