Devyn Caballero
San Antonio,TX
Summary
Dynamic Human Resources Generalist with 10+years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
14
14
years of professional experience
Work History
Human Resources Generalist
TRDI
11.2023 - Current
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Senior Human Resources Manager
Dental Dental PLLC
10.2019 - 11.2023
- Identify opportunities for process enhancement, enhancing operational efficiency, and boosting team productivity
- Lead, manage, and cultivate a Dental team of 8-10 members, providing coaching, mentorship, conducting performance assessments, and fostering inclusive work environments
- Oversee all HR functions for the entire staff, including addressing labor and compensation concerns, initiating recruitment efforts, and managing employee onboarding
- Resolve employee conflicts and address benefit-related matters
- Evaluated and selected vendors for outsourcing IT functions, conduct contract negotiations, and ensure adherence to quality standards
- Maintain compliance with federal and state labor laws while championing initiatives to advance diversity, equity, and inclusion
- Create management training programs and offer coaching and mentorship to department leaders to enhance team performance and engagement.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
Regional Manager/HR Administrator
Sonviva Dental
01.2016 - 09.2019
- Achieved a 50% increase in productivity within a 3-6 month timeframe
- Discovered opportunities for process improvement to boost operational efficiency and elevate team productivity
- Collaborated with cross-functional teams to pinpoint process gaps and devise effective solutions
- Directed HR functions for 25-30 employees spanning 6 locations
- Responsibilities included recruiting, hiring, and onboarding oversight, the implementation of standardized training procedures, and the establishment of a knowledge-sharing database
- Ensured full compliance with federal and state labor laws while spearheading initiatives to foster diversity, equity, and inclusion
- Coordinated the organization of a hiring fair and conducted initial interviews with prospective candidates.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Administrative Manager
Smiley Dental Group
10.2013 - 01.2016
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Facilitated successful cross-departmental collaborations, fostering positive working relationships between team members.
- Developed comprehensive budgets for projects, managing financial resources for optimal results and cost savings.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Implemented innovative solutions for common workplace challenges, resulting in increased employee satisfaction and retention rates.
Office Manager
Kool Smiles Dental
04.2010 - 10.2013
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Bachelor of Arts - Human Resources Management
San Antonio Community College
San Antonio, TX05.2026
No Degree - Dental Assisting
Kaplan College
San Antonio, TX01.2009
Skills
- Recruitment and Staffing
- Benefits Administration
- Employee Relations
- UKG
- Compliance
- Policy Adherence
- Dispute Resolution
- Team Collaboration
- Professionals in Human Resources Association
- Labor Relations
- Background Checks
- Workforce Planning
- Budget Planning
- Employee Handbook Development
- Staff training/development
- Performance Management
- Cost Reductions
- Contract Negotiation
- Employee Counseling
- Training and Development
- Communication
- Attention to Detail
- Data Analysis
- Data Entry
- Problem Solving
- Employee Onboarding
- Policy Implementation
- Records Management
- HR management
Software Technologies
- MICROSOFT OFFICE
- ONE DRIVE
- DROP BOX
- GOOGLE MEET
- ZOOM
- QUICKBOOKS
- ADP
References
Available upon request.
Timeline
Human Resources Generalist
TRDI
11.2023 - Current
Senior Human Resources Manager
Dental Dental PLLC
10.2019 - 11.2023
Regional Manager/HR Administrator
Sonviva Dental
01.2016 - 09.2019
Administrative Manager
Smiley Dental Group
10.2013 - 01.2016
Office Manager
Kool Smiles Dental
04.2010 - 10.2013
Bachelor of Arts - Human Resources Management
San Antonio Community College
No Degree - Dental Assisting
Kaplan College
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