Devyn Crees
Fayetteville,AR
Overview
6
6
years of professional experience
Work History
Receptionist
Family Therapy Institute
08.2022 - 07.2023
- Greeted patients professionally and provided friendly, knowledgeable assistance.
- Assisted with onboarding new patients and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with patients, and updated records.
- Collected insurance information and payments
- Managed staff schedules
- Utilized information from files and research to satisfy information requests.
- Provided support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
Front Desk
Boys And Girls Club
03.2021 - 10.2022
- Welcomed all youth by name to morning school program and engaged in friendly conversations while conducting check-in attendance process.
- Directed youth to the correct school area.
- Managed afternoon attendance and then input into the computer system.
- Learned all youths names and guardians for correct safety pickup procedures.
- Followed protocol when unfamiliar parent guardians picked up children.
- Processed payments and updated member accounts to reflect balance changes
- Delivered behavior notices to guardians and contributed in action planning.
Cashier
Target
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
Waitress
Rolling Hills Country Club
05.2021 - 08.2021
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Developed strong and lasting customer relationships.
Service
Fazolis
04.2017 - 08.2021
- Operated cash register, collected payments, and provided accurate change.
- Completed daily closing tasks to keep areas clean.
- Processed customer food orders correctly and efficiently.
- Worked closely with cooking staff to clarify any customer order questions.
- Trained new team members.
- Learned roles of other job titles to maximize productivity.
Education
Bachelor of Arts - Psychology
University of Kansas
Lawrence, KS12.2022
Skills
- Youth Support
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Conflict Management
- Calender Management
- Customer Service
- Data Entry
- Reliable
- Customer Relations
- Documentation and Reporting
- Time Management
- Team Collaboration
- Communication
- Listening
Accomplishments
- Girl Scout Gold Award: Developed my own curriculum to provide a free educational summer camp to at risk youth
- Completed undergraduate degree in 2.5 years.
- Completed sexual assault training through the Care Center to volunteer as a survivor advocate.
Timeline
Receptionist
Family Therapy Institute
08.2022 - 07.2023
Cashier
Target
11.2021 - 02.2022
Waitress
Rolling Hills Country Club
05.2021 - 08.2021
Front Desk
Boys And Girls Club
03.2021 - 10.2022
Service
Fazolis
04.2017 - 08.2021
Bachelor of Arts - Psychology
University of Kansas
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