Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devyn Dunaway

Conroe,TX

Summary

Dynamic individual with hands-on experience in Human Resources and Accounts Payable and Receivable and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

Insurance & Financial Coordinator

Mouritsen Orthodontics
03.2022 - Current
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Explained insurance benefits, fees and procedures to patients.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Submitted claims to insurance companies on same day as patient treatment.
  • Maintained a high level of confidentiality when handling sensitive financial information and employee records.
  • Increased departmental efficiency, implementing standardized procedures for all financial coordinator tasks.
  • Coordinated with external auditors during annual reviews, gathering necessary documentation and addressing inquiries promptly.
  • Reduced budget discrepancies with thorough analysis of expense reports and timely resolution of any issues.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.

AP/AR Specialist, HR Coordinator

Northwest Airport Management
07.2019 - 03.2022
  • Worked directly supporting CEO, CFO, President and HR.
  • Successfully transformed accounting department implementing new procedures and filing, managed Accounts Payable and General Ledger.
  • Organized and coordinated conferences and monthly meetings.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Processed travel expenses and reimbursements for executive team and management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Created expense reports, budgets and filing systems for management team.
  • Excelled as vital contributor and trainer for each business department following SOP's.
  • Attend quarterly trade shows and maintain business relationships.
  • Rapidly progressed vertically through company from entry level position.
  • Ensured timely revenue recognition by monitoring contract details, milestones, and billing schedules for multiple projects simultaneously.
  • Managed a high volume of customer accounts while maintaining strict attention to detail, ensuring all transactions were accurately recorded and documented.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Maintained accurate records of employee information using up-to-date human resource databases.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
  • Established solid relationships between departments by providing well-rounded support across various teams.

Registered Dental Assistant

Copeland Family Dentistry (Cutbirth & Sanderson)
10.2017 - Current
  • Helped dentists restore teeth by prepping for temporary or permanent fillings with composite and amalgam, root canals, crowns, simple and surgical extractions, and denture cases.
  • Successfully operated two treatment rooms as single assistant with full schedules and emergency appointments daily.
  • Took dental radiographs, following strict patient protection rules.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
  • Maintained clear, organized dental records and reports.

Nanny/Housekeeper

Family Friends
02.2016 - 10.2017
  • Established and maintained safe play environment for children.
  • Communicated with parents about daily activities and behaviors.
  • Engaged with children on individual basis to build positive relationships with them.

Server/Waitress

Bluewater Seafood Spring
07.2014 - 03.2016
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Served each guest with sincere, positive, pleasant and enthusiastic attitude.

Orthodontic Office Assistant

The Woodlands Orthodontic Group - Spring
04.2009 - 06.2010
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
  • Quickly and thoroughly set up trays and instruments.
  • Politely answered phones and scheduled or confirmed office appointments.
  • Patient chart organization and filing.

Education

RDA - Dental Assisting

Houston Dental Assistant School
Spring, TX
2017

Associate of Arts - General Education

Lone Star College - Montgomery
Conroe, TX

Skills

  • Bookkeeping
  • Bank reconciliation
  • Verbal and written communication
  • Accounts payable
  • General ledger
  • Expense tracking
  • Insurance documentation processing
  • Payroll processing
  • Staff management
  • AP/AR invoicing
  • Relationship building

Timeline

Insurance & Financial Coordinator

Mouritsen Orthodontics
03.2022 - Current

AP/AR Specialist, HR Coordinator

Northwest Airport Management
07.2019 - 03.2022

Registered Dental Assistant

Copeland Family Dentistry (Cutbirth & Sanderson)
10.2017 - Current

Nanny/Housekeeper

Family Friends
02.2016 - 10.2017

Server/Waitress

Bluewater Seafood Spring
07.2014 - 03.2016

Orthodontic Office Assistant

The Woodlands Orthodontic Group - Spring
04.2009 - 06.2010

RDA - Dental Assisting

Houston Dental Assistant School

Associate of Arts - General Education

Lone Star College - Montgomery

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Devyn Dunaway