Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devyn Duran

Las Vegas,NV

Summary

As a passionate and skilled leader with a focus on creating memorable experiences, committed to bringing out the best and delivering exceptional results. With a proven track record of success in serving, bringing only result-focused approach to leadership, always seeking new ways to innovate and push the boundaries. Having a team-oriented mindset ensures that I am always there for my team. For me, creating new memories is at the heart of what I do, and I am always looking for new ways to create unforgettable experiences.

Overview

7
7
years of professional experience

Work History

Waitress/ Server

Wynn Resort And Casino
07.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Waitress/ Server

PF Chang’s Planet Hollywood
08.2021 - 09.2023
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Waitress/ Server

Hennessey's Tavern
05.2019 - 07.2021
  • Commitment to delivering high levels of customer service.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Bussed and reset tables to keep dining room and work areas clean.

Cocktail Waitress

Peppermill
04.2019 - 07.2019
  • Ability to deal professionally, courteously and tactfully with the public and coworkers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Brand Ambassador

MKTG, Diageo-Spirits
04.2017 - 01.2020
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.
  • Provided exceptional customer service to drive satisfaction.
  • Educated customers on product features and answered questions regarding product use.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.

VIP Bottle Service

201 Main
04.2017 - 01.2018
  • Efficiently took bottles to guests, and served drinks in a fast-paced environment.
  • Keeping high energy all night long, by providing friendly, attentive, and genuine service while establishing rapport with guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Notre Dame Catholic High School
Salinas, CA

Associates - Social Science

Monterey Peninsula College
Monterey, CA

Bachelors - Communications & Marketing

University of Nevada
Las Vegas, NV

Skills

  • Excellent Communication
  • Warm and Friendly
  • Hospitality Service Expertise
  • Outgoing
  • Adaptability
  • Self-Confidence
  • Goal-oriented
  • Emotional Intelligence
  • Strategic Planning
  • Team Player
  • Proficient with Microsoft Office

Timeline

Waitress/ Server

Wynn Resort And Casino
07.2022 - Current

Waitress/ Server

PF Chang’s Planet Hollywood
08.2021 - 09.2023

Waitress/ Server

Hennessey's Tavern
05.2019 - 07.2021

Cocktail Waitress

Peppermill
04.2019 - 07.2019

Brand Ambassador

MKTG, Diageo-Spirits
04.2017 - 01.2020

VIP Bottle Service

201 Main
04.2017 - 01.2018

High School Diploma -

Notre Dame Catholic High School

Associates - Social Science

Monterey Peninsula College

Bachelors - Communications & Marketing

University of Nevada

Similar Profiles

CREATE PROFILE
Devyn Duran