Support promotional campaigns by setting up marketing displays, distributing materials, and engaging with customers to highlight sales events and loyalty programs, driving increased store traffic and revenue.
Collaborate with team members to achieve daily sales goals and store objectives by fostering a supportive and communicative work environment that emphasizes teamwork and mutual respect.
Execute store merchandising strategies by arranging displays according to seasonal themes and company guidelines, ensuring all sections are visually appealing, organized, and fully stocked to enhance the customer shopping experience.
Paralegal/Document Manager
Reem Enterprises
Anne Arundel, MD
04.2024 - Current
I'm in charge of how documents are stored, retrieved, and archived. That means setting up systems, so information is easy to find but also safe. I implement policies for version control, access permissions, and retention schedules. I also make sure outdated records are either archived properly or disposed of securely.
I handle real estate document management systems, making sure metadata like parcel numbers, addresses, or client names is applied so records are easy to search. I train staff to use platforms for storing and retrieving contracts, title reports, and closing documents. My role ensures nothing is lost and everything is legally compliant.
I work with different departments to keep document handling consistent across the whole organization. I guide staff on how to follow compliance and records procedures, and when audits or legal reviews happen, I'm the one who coordinates with auditors and regulators. My job is to keep information flowing smoothly while staying compliant.
Rental Service Agent
Service Solution Team
BWI, MD
05.2021 - 06.2023
Oversees the end-to-end rental process, including assisting with vehicle selection, reviewing rental agreements, and guiding on insurance and additional services, ensuring customers make informed decisions with confidence.
Maintains a deep understanding of NextCar's fleet, policies, and promotions, enabling team members to provide expert advice and personalized recommendations that enhance the overall customer experience.
Actively engages in problem-solving and troubleshooting to address unforeseen challenges, such as last-minute vehicle changes or scheduling conflicts, by thinking creatively and prioritizing customer satisfaction.
Voluntary Worker
Academy for Youth Aviation
Washington, DC
08.2019 - 01.2021
Assists lead instructors in organizing and delivering educational sessions, including lessons on flight principles, aerodynamics, and aviation history, fostering a fun and dynamic learning environment.
Facilitates group discussions and debriefs to help campers reflect on what they have learned, encouraging critical thinking and a deeper appreciation for aviation.
Collaborates with camp staff to create engaging programs and activities, offering creative input and helping to tailor experiences that match the interests and skill levels of the participants.
Adult Day Care Assistant
Extended Adult Family Daycare
Baltimore, MD
01.2018 - 05.2019
Assists lead caregivers in creating a safe, compassionate, and respectful environment for the elderly patients by supporting daily activities and ensuring their physical and emotional wellbeing.
Monitors patients throughout the day to ensure their safety, offering gentle guidance during mobility challenges, and addressing any risks or hazards promptly.
Builds strong relationships with patients' families by providing updates on their loved ones' activities, health, and progress, creating a sense of trust and partnership.
Black Belt Leader
Martial Arts School
Odenton, MD
06.2015 - 11.2016
Demonstrates proper techniques, forms, and drills to students, providing hands-on guidance and constructive feedback to help them build confidence, precision, and discipline.
Promotes a positive and inclusive training environment by fostering respect, teamwork, and perseverance among students, encouraging them to embody the values of martial arts both on and off the mat.
Continues to refine personal martial arts skills and leadership abilities through advanced training and active participation in team meetings and workshops, ensuring the highest level of support and guidance for students.
Education
Bachelors of Science - International Relations & Policy Analysis & Marketing, Japanese Language
Saint Joseph University
Philadelphia, PA
09.2020
Bachelors of Science - International Relations & Government Policy Analysis & Marketing, Japanese Language
Towson University
Towson, MD
Memberships And Leaderships
Marketing Association, Member, Towson, MD
NABA Inc. University Chapter, Member, Temple, PA
Young Diplomats Program, Participant, Hampton, VA
Tuskegee Airmen Youth Aviation Program, Member/Assistant, Washington, DC
Presentations
3D Printing in Medicine, Towson University Conference, Towson, MD, 12/23
Navigating The Moral Complications of Genetic Editing, Saint Joseph University Meeting, Philadelphia, PA, 07/20
The Culture of National Security Norms and Identity in World Politics, Towson University Model UN Meeting, Towson, MD, 12/22
Research
Undergraduate Research, The International Policy and Security Collective Research Group, Towson, MD, 09/21, 05/21, Developed frameworks to counter violent extremism, analyzing case studies from global hotspots and evaluating international cooperation mechanisms., Analyzed the role of technology in modern warfare, including the implications of state-sponsored hacking, cyber deterrence strategies, and international cyber norms., Examined the strategic goals of nations like the U.S., China, and Russia in regions such as the Indo-Pacific., Examined case studies on compliance and non-compliance with international agreements, such as climate accords., Studied root causes, policy responses, and humanitarian impacts of forced displacement.
Undergraduate Research, 3D Printing Research Project, Towson, MD, 10/22, 02/23, Conducted in-depth research on the application of 3D printing technology in healthcare industry, focusing on prosthetics, surgical models, and bioprinted tissues., Investigated biocompatible materials for 3D printing, analyzing their suitability for prosthetics and implantable devices., Explored advancements in additive manufacturing technologies, focusing on material efficiency and sustainability., Supported efforts to document and organize research findings for potential publication or internal use.
Undergraduate Research, Marketing Association Research Project, Towson, MD, 03/23, 08/23, Conducted market analysis to identify trends impacting student engagement and organizational growth., Worked collaboratively with a team to design and produce promotional materials that enhanced the association's brand visibility and presence on campus., Oversaw and managed budgets for various events and projects, ensuring cost-effective solutions while maintaining high-quality outcomes., Analyzed performance metrics to identify areas for improvement, enabling us to continually optimize our marketing efforts and achieve better results.
Timeline
Sales Associate
H&M
06.2024 - Current
Paralegal/Document Manager
Reem Enterprises
04.2024 - Current
Rental Service Agent
Service Solution Team
05.2021 - 06.2023
Voluntary Worker
Academy for Youth Aviation
08.2019 - 01.2021
Adult Day Care Assistant
Extended Adult Family Daycare
01.2018 - 05.2019
Black Belt Leader
Martial Arts School
06.2015 - 11.2016
Bachelors of Science - International Relations & Policy Analysis & Marketing, Japanese Language
Saint Joseph University
Bachelors of Science - International Relations & Government Policy Analysis & Marketing, Japanese Language