Devyn Garrett
Dallas,TX
Summary
Talented and goal-driven Hotel Sales Manager with over 5 years of professional experience in catering & event sales. Proven record of meeting and exceeding sales targets, strong communication, and problem-solving skills, as well as a background of hands-on team building and mentoring. Achieved B.S. in Sales and Marketing from Stephen F. Austin State University.
Overview
5
5
years of professional experience
Work History
Specialist - Lead Sales Management
Hilton RMCC
06.2023 - Current
- Build & maintain collaborative relationships with Specialists, Managers, and various sales teams
- Maintain a portfolio of 12+ hotels in the Essential Specialist portfolio
- Lead bi-weekly hotel strategy calls, establishing an effective relationship with team members and worked collaboratively to ensure business success
- Contributed to a Conversion Rate above LMS standards; maintained 35.5% YTD over the standard of 26%, winning the highest percentage of Conversion Rate for the Essential Model for consecutive months
- Currently maintains a Delphi Audit score of 98.1%, exceeding the standard LMS model of 95%
- Mentored a teammate for the last two hiring classes; led training courses, 1:1 calls, and shadow sessions for the new Specialists, equipping them to service their hotels & clients
Sales Manager
Canopy by Hilton Dallas Uptown
02.2022 - 05.2023
- Generated new business and closed deals by prospecting, on-site visits, and outside networking
- Supervised and managed our Sales Coordinator by providing support, targets, and motivation
- Provided support for our Director of Sales by achieving revenue goals and prospecting strategies
- Created daily proposals for future clients and sent group sales & catering contracts
Member Experience Coordinator
Tower Club of Dallas
05.2021 - 02.2022
- Made event & dining reservations for members daily
- Worked on the club calendar of events and marketed Tower Club events via social media platforms
- Worked closely with the Tower Club Member Experience management team to form new ideas for the club and assisted them with any extra work needed
- Worked closely with certain members each week by setting up their meeting rooms and BEO's via CaterPro
Event Coordinator Intern
Union Springs Wedding and Event Venue
01.2021 - 05.2021
- Spoke with clients for upcoming events, and helped them plan their events
- Set up the room for events, and supervised each event
- Worked on various projects, such as creating a wedding book for the guests and set up a bride & groom questionnaire
- Made executive design decisions with the hosts of each event
Banquet Server
The Fredonia Hotel & Convention Center
05.2019 - 05.2021
- Set up each event by putting tablecloths on tables, organizing each place setting, and managing food buets
- Accommodated each guest and provided assistance wherever needed
- Worked with the Rotary Club of Nacogdoches each week to ensure their event space was set up appropriately
Education
BACHELOR OF SCIENCE, HOSPITALITY ADMINISTRATION -
Stephen F. Austin State University
Nacogdoches, TX05.2021
LUXURY BRAND AND MARKETING PROGRAM -
Groupe Sup De Co
La Rochelle, France01.2017
Skills
- Teamwork
- Client management
- Lead generation
- Multitasking
- Proficient in Microsoft Office
- Revenue Forecasting
- Hotel Portfolio Management
- New Hire Onboarding
- Contract Management
- Sales Reporting
Timeline
Specialist - Lead Sales Management
Hilton RMCC
06.2023 - Current
Sales Manager
Canopy by Hilton Dallas Uptown
02.2022 - 05.2023
Member Experience Coordinator
Tower Club of Dallas
05.2021 - 02.2022
Event Coordinator Intern
Union Springs Wedding and Event Venue
01.2021 - 05.2021
Banquet Server
The Fredonia Hotel & Convention Center
05.2019 - 05.2021
BACHELOR OF SCIENCE, HOSPITALITY ADMINISTRATION -
Stephen F. Austin State University
LUXURY BRAND AND MARKETING PROGRAM -
Groupe Sup De Co
Similar Profiles
Omar FahibOmar Fahib
Cluster Human Resources Manager at Hilton – AlRayyan Hotel Doha – Curio Collection by Hilton & Embassy Suites by Hilton Doha Old Town (Preopening)Cluster Human Resources Manager at Hilton – AlRayyan Hotel Doha – Curio Collection by Hilton & Embassy Suites by Hilton Doha Old Town (Preopening)
PRAVESH OOGARAHPRAVESH OOGARAH
Cluster Director of Finance at Hilton Tangier City Center, Hilton HGI Tanger City Center, Hilton Tangier Al HouaraCluster Director of Finance at Hilton Tangier City Center, Hilton HGI Tanger City Center, Hilton Tangier Al Houara
Lorenzo EstilLorenzo Estil
Front Office All Rounder at Hilton Sydney, Hilton GroupFront Office All Rounder at Hilton Sydney, Hilton Group
Marlene AvinaMarlene Avina
Packaging at FastenalPackaging at Fastenal
Jesus UrribarriJesus Urribarri
Production Line Leader at Surge StaffingProduction Line Leader at Surge Staffing