Devyn Hartwig
Arvada,CO
Summary
Dynamic Registered Behavior Technician with a proven track record at Evoke Behavioral Health, adept at implementing ABA strategies and fostering client rapport. Skilled in data collection and progress tracking, I enhance treatment outcomes while ensuring client dignity and safety. Committed to effective communication and collaborative care, I drive impactful interventions for diverse populations.
Overview
1
1
Certification
12
12
years of professional experience
Work History
RBT
Evoke Behavioral Health
Arvada, CO
10.2025 - Current
- Implemented individualized ABA treatment plans under Evoke Behavioral Health supervision.
- Maintained clinical and therapeutic rapport, fostering trust and engagement across diverse client behaviors.
- Provided direct care for children and adolescents under the direction of licensed BCBA, while promoting a supportive client environment.
- Identified and reported safety and client dignity concerns, providing actionable feedback to coworkers to enhance care quality.
- Protected client safety, dignity, and confidentiality throughout each behavioral session.
- Communicated behavior changes to supervisor for further analysis. and behavior plan questions to supervisor and BCBA.
- Implemented individual treatment plans and monitored treatment progress.
- Followed behavior intervention plan requirements.
- Collected data accurately and entered sessions into CentralReach.
- Monitored and documented data to assess student development, and monitored progress toward student goals and objectives.
- Supporting individuals with intellectual and behavioral disorders.
- Applied safety care restraint procedures to maintain client safety. when needed.
Senior Registered Behavior Technician (RBT)
Kyo
Arvada, CO
03.2023 - 09.2025
- Completed required RBT training and passed exam.
- Delivered ABA therapy during Kyo home and clinic sessions.
- Implemented behavior intervention plans with consistent prompting and reinforcement.
- Supported skill acquisition in communication, social, and daily living routines through targeted interventions.
- Built rapport with assigned clients and applied feedback plus new ABA techniques to support ages 2-18.
- Coordinated with supervisors to develop and implement behavior strategies tailored to individual client needs.
- Reported concerns to BCBA and supported care plans through documentation and follow-through.
- Worked with parents, teachers, school administrators, and other professionals to support intervention implementation.
- Maintained safety, professionalism, and rapport across client interactions.
Amazon Delivery Driver
Downtown Jerry LLC
Aurora, CO
08.2022 - 03.2023
- Delivered Amazon packages across the assigned route.
- Managed 300 deliveries daily, ensuring timely and accurate service.
- Handled an average of 300 deliveries per day.
- Managed merchandise during transit and drop-off.
- Consistently reported to work on time and without absences.
- Received daily delivery instructions and route assignments from dispatch.
- Maintained perfect attendance record.
- Safely transported items, minimizing risk of damage or loss.
- Operated a vehicle safely in various weather conditions such as rain, snow, sleet, and ice.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Completed required paperwork, including confidential logs.
General Manager
Dairy Queen
Lone Tree, CO
10.2020 - 08.2022
- Promoted from shift lead into a GM role.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth store performance.
- Delivered sales and productivity gains within the first month at busier, more demanding location while strengthening leadership through experience.
- Managed employee schedules, orders, receiving, cash handling, and customer service.
- Produced effective hiring, scheduling, and training for Dairy Queen team members.
- Maintained inventory, ordering, and food safety across Dairy Queen shifts.
- Ensured cash deposits were secure to prevent financial discrepancies. and point-of-sale procedures accurate.
- Protected Dairy Queen cleanliness, sanitation, and brand presentation standards.
- Enhanced guest experience by promptly resolving concerns and providing service support.
- Supported labor staffing and store performance reviews with district leadership.
- Built team communication, coaching, and accountability at Dairy Queen.
Operations Manager
goPuff
Aurora, CO
08.2019 - 10.2020
- Managed opening warehouse operations, overseeing cash handling, order fulfillment, shipment routing, inventory receiving, driver coordination, and shift cleaning to ensure smooth daily operations.
- Ensured efficient warehouse workflow by swiftly resolving operational issues, identifying problems, and addressing needed fixes throughout the shift to maintain productivity.
- Led opening shift duties by monitoring incoming shipments and supporting drivers while completing cleaning tasks and assisting the night crew with unfinished warehouse work for seamless transitions.
Sales Associate/Cashier
Waterway Carwash
Parker, CO
12.2018 - 12.2019
- Fast checkout support kept sales transactions moving at the service counter.
- Accurate drawer balancing produced perfect or near-perfect results on every shift, including the first perfect close in three years.
- Executed strong cash handling to ensure smooth register operations, facilitate membership updates, and enhance overall customer experience.
- Provided positive guest greetings at Waterway Carwash, clearly explaining wash packages and membership options to improve customer understanding.
- Customer guidance through exterior wash and interior cleaning services improved understanding.
- Add-on service promotions supported stronger sales conversations with customers.
- Clean lobby lanes and touchpoints contributed to polished guest experience throughout shifts.
- Supported team during busy periods to maintain orderly customer flow and ensure consistent service delivery.
Sales Associate
Stellar
Denver, CO
07.2017 - 12.2018
- Guided customers through product selection and purchase decisions.
- Assisted Stellar customers with product selection and purchase decisions
- Processed sales transactions at register systems.
- Processed sales transactions at Stellar register systems
- Answered customer questions with clear, professional communication, enhancing customer satisfaction and engagement.
- Resolved customer questions with clear, professional communication
- Maintained store readiness by following procedures and ensuring consistent front-of-house and back-of-house standards.
- Restocked inventory and tracked merchandise availability.
- Restocked Stellar inventory and monitored merchandise availability
- Supported daily operations across 6 stores, ensuring smooth customer service, efficient cashiering, organized stocking, and thorough store upkeep.
- Handled store maintenance, delivery ordering, transfer preparation, checklist completion, cleaning, and opening and closing procedures.
- Recognized for contributions by receiving the Core Value Award.
Server/Waitress
St. Andrews Village
Aurora, CO
03.2017 - 06.2017
- Coordinated meal service for retirement village residents, enhancing dining experience through attentive service.
- Delivered meals on time while following St. Andrews Village service standards.
- Oversaw resident dining service, ensuring prompt order taking and addressing daily needs.
- Prepared tables with linens and place settings for daily service.
- Maintained dining areas, ensuring cleanliness and readiness for resident meals.
- Completed opening and closing tasks, including dining setup, supply restocking, silverware polishing, and glassware polishing.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Polished silverware and glassware to ensure cleanliness and presentation.
TOS
Chipotle Mexican Grill
Aurora, CO
03.2016 - 03.2017
- Managed takeout operations by tracking sales, sharing improvement ideas, handling catering orders, supervising activity, and organizing fundraisers.
- Helped maintain high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Provided strong service and attention to customers during face-to-face and phone interactions.
- Collaborated with diverse coworkers to meet goals and resolve product and service issues.
- Approached customers and started conversations using strong interpersonal and people skills.
- Supported customer service, cashiering, burrito rolling, food prep, and front-of-store upkeep.
- Proposed strategies that enhanced team efficiency during meetings.
Crew Member
Wendy's
Aurora, CO
02.2015 - 03.2016
- Managed Wendy's guest interactions at the counter and the drive-thru while taking accurate orders.
- Facilitated positive customer experiences through effective service and maintaining a clean lobby.
- Prepared menu items with speed and focus on Wendy's quality requirements.
- Assembled sandwiches, fries, and beverages in line with Wendy's food safety standards.
- Delivered food quickly to support strong guest service.
- Collaborated with teammates during peak hours to enhance service efficiency at front counter and kitchen.
- Maintained dining areas, kitchen surfaces, and equipment to uphold Wendy's standards.
- Completed opening, closing, and sanitation steps for Wendy's restaurant operations.
- Set up workstations, cleaned surfaces, and restocked supplies during opening and closing.
- Supported positive guest experience through courteous customer service.
Education
Master's degree - Child and Developmental Psychology
Southern New Hampshire University
Manchester, NH04-2026
BA - Psychology
CU Denver
Denver, CO08-2019
AA - Psychology
CCA
Aurora, CO05-2017
Skills
- Registered Behavior Technician qualifications
- ABA strategies for child development
- Data collection and progress tracking
- Clinical record keeping practices
- Client interaction and communication skills
- One-on-one patient counseling expertise
- Support for children, adolescents, and adults with developmental disabilities
- Mental health support across various populations
- Autism intervention techniques
- Assistive communication methods for clients
- Life skills enhancement strategies
- Motivational approaches in classroom settings
- Management of classroom dynamics and relationships
- Cultural awareness in client service delivery
- Collaborative efforts in scheduling tasks effectively
- Organizational proficiency in general management roles
- Supervisory experience with record-keeping responsibilities
- Effective communication with clients for service improvement
- Computer literacy, including Microsoft Office and Word
- Student motivation techniques
- Collaborative work
- Effective scheduling
- General management
- Record management
- Clear communication
- Client service
- Mental health support
- Hiring support
- Rapport building
- Progress monitoring
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
CPR Certification, First Aid Certification, Driver's License, RBT Certification
Languages
English
Timeline
RBT
Evoke Behavioral Health
10.2025 - Current
Senior Registered Behavior Technician (RBT)
Kyo
03.2023 - 09.2025
Amazon Delivery Driver
Downtown Jerry LLC
08.2022 - 03.2023
General Manager
Dairy Queen
10.2020 - 08.2022
Operations Manager
goPuff
08.2019 - 10.2020
Sales Associate/Cashier
Waterway Carwash
12.2018 - 12.2019
Sales Associate
Stellar
07.2017 - 12.2018
Server/Waitress
St. Andrews Village
03.2017 - 06.2017
TOS
Chipotle Mexican Grill
03.2016 - 03.2017
Crew Member
Wendy's
02.2015 - 03.2016
Master's degree - Child and Developmental Psychology
Southern New Hampshire University
BA - Psychology
CU Denver
AA - Psychology
CCA