Devyn Hoffman
Columbia,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Receptionist
5 Corners Dodge Chrysler Jeep Ram
Cedarburg, Wisconsin
06.2024 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Receptionist
DeRiah Boutique Salon
Mequon, Wisconsin
06.2023 - 12.2024
- Balanced cash drawers daily to ensure accuracy of transactions.
- Communicated with stylists to confirm availability for walk-in clients.
- Performed light housekeeping duties such as dusting surfaces or cleaning windows and mirrors.
- Handled customer complaints in a timely and efficient manner.
- Maintained the reception area clean and organized.
- Scheduled appointments using an online booking system.
- Developed strong relationships with existing clients through excellent communication skills.
- Processed payments for services rendered using cash register system.
- Resolved customer complaints in an efficient and courteous manner.
- Verified payment methods before offering services to customers.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Greeted customers and handled their inquiries in a professional manner.
- Assisted with clerical tasks such as filing, faxing, copying, and answering phones.
- Assisted other team members with various tasks as needed.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Bridal Stylist
David's Bridal
Brookfield, Wisconsin
12.2023 - 07.2024
- Ensured customer satisfaction through attentive service and follow-up calls.
- Assisted brides in selecting the perfect wedding gown for their special day.
- Conducted fittings with brides and adjusted garments accordingly.
- Managed inventory of gowns, ensuring all sizes were available for selection.
- Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
- Maintained cleanliness of work area throughout shift.
- Resolved customer complaints in a timely manner.
- Educated customers on product features, benefits, warranties.
- Maintained knowledge on current trends in bridal fashion and styles.
- Processed payments using cash registers and POS systems.
- Greeted customers warmly upon arrival at store or salon location.
- Assisted bride in picking out perfect dress, groom's tuxedo and bridal party fashions.
- Sized dresses according to clients wishes.
- Steamed gowns and assisted brides in choosing flattering and fitting pieces.
Receptionist
Illuminate Hair Studio And Spa
Cedarburg, Wisconsin
02.2023 - 06.2023
- Balanced cash drawers daily to ensure accuracy of transactions.
- Followed up with customers after their visits to ensure satisfaction with the services they received.
- Communicated with stylists to confirm availability for walk-in clients.
- Assisted with inventory management by ordering supplies as needed.
- Performed light housekeeping duties such as dusting surfaces or cleaning windows and mirrors.
- Handled customer complaints in a timely and efficient manner.
- Maintained the reception area clean and organized.
- Scheduled appointments using an online booking system.
- Developed strong relationships with existing clients through excellent communication skills.
- Processed payments for services rendered using cash register system.
- Resolved customer complaints in an efficient and courteous manner.
- Verified payment methods before offering services to customers.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Greeted customers and handled their inquiries in a professional manner.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
High School Diploma -
Cedarburg High School
Cedarburg, WI06-2024
Skills
- Scheduling
- Data Entry
- Office Management
- File Management
- Strategic Planning
- Meticulous and organized
- Scheduling appointments
- Service-oriented mindset
- Performance Improvement
- Calendar Management
- Time Management
- Schedule Management
- Professional and polished presentation
- Security awareness
- Tech-Savvy
- Multitasking and prioritization
- Spreadsheet tracking
- Project Management
- Organization skills
- Positive and professional
Timeline
Receptionist
5 Corners Dodge Chrysler Jeep Ram
06.2024 - Current
Bridal Stylist
David's Bridal
12.2023 - 07.2024
Receptionist
DeRiah Boutique Salon
06.2023 - 12.2024
Receptionist
Illuminate Hair Studio And Spa
02.2023 - 06.2023
High School Diploma -
Cedarburg High School
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