Devyn McGaughey
West Valley City
Summary
Active Certified Pharmacy Technician Trainee license with the Utah Department of Professional Licensing (DOPL). Known for elevating customer experiences through exceptional service and adept problem-solving skills. Demonstrated ability in maintaining data entry accuracy while efficiently managing multiple responsibilities to achieve organizational objectives. Fosters a positive atmosphere and thrives in collaborative settings to drive team success. Self-starter and confident working alone or with a team and can transition easily between work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PROGRAM SPECIALIST
Salt Lake County Health Department
04.2023 - Current
- Maintain up-to-date knowledge of relevant regulations and policies impacting program operations
- Implement effective time management techniques to meet tight deadlines while maintaining quality standards
- Work both independently and with team
- Knowledgeable in implementing and enforcing HIPAA regulations to safeguard patient data integrity and uphold ethical standards
- Handled over 10 phone calls daily
Fulfillment/Customer Service/HR Support
Target
10.2021 - 04.2023
- Experienced in dynamic work environment where daily work changes
- Met productivity metrics and other fulfillment goals and guest order promise times to deliver on guest demand
- Engaged with guests in genuine way, which includes asking questions to better understand their specific needs
- Accurately handle cash register operations
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Properly prepare, pack and sort guest orders for shipment using correct materials
- Demonstrated strong problem-solving skills to quickly identify and resolve customer issues.
CUSTOMER SERVICE/LOCKER ROOM ATTENDANT
Sports Mall
02.2019 - 08.2021
- Greeted customers in friendly and professional manner, providing excellent customer service
- Enforced rules and regulations and maintained safety and order by monitoring 100's of patrons' facility use daily
- Performed daily inspections of lockers, equipment, and facilities to identify any potential issues or damages
- Collaborated with team members to ensure all tasks were completed in timely fashion
Education
CERTIFICATION IN PHARMACY TECHNICIAN CANDIDATE -
Mountainland Technical College
Lehi, Utah05.2024
HIGH SCHOOL DIPLOMA -
Utah Online School
St. George, UT05.2022
BUSINESS STUDIES WITH EMPHASIS ON EXCEL, WORD, POWERPOINT, AND QUICKBOOKS -
Cottonwood High School
Murray, UT05.2022
Skills
- Effective Communication
- Positive Attitude
- Telephone Etiquette
- Conflict Resolution
- Data Entry Accuracy
- Task Prioritization
- Attention to Detail
- Adaptability
Certification
Pharmacy Technician Trainee License with the Utah Department of Professional Licensing (DOPL).
Timeline
PROGRAM SPECIALIST
Salt Lake County Health Department
04.2023 - Current
Fulfillment/Customer Service/HR Support
Target
10.2021 - 04.2023
CUSTOMER SERVICE/LOCKER ROOM ATTENDANT
Sports Mall
02.2019 - 08.2021
CERTIFICATION IN PHARMACY TECHNICIAN CANDIDATE -
Mountainland Technical College
HIGH SCHOOL DIPLOMA -
Utah Online School
BUSINESS STUDIES WITH EMPHASIS ON EXCEL, WORD, POWERPOINT, AND QUICKBOOKS -
Cottonwood High School
Pharmacy Technician Trainee License with the Utah Department of Professional Licensing (DOPL).
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