Devyn Myles
Houston,TX
Summary
Proven track record of excellence in fast-paced environments, exemplified during tenure at BEST/Toyota Center. Demonstrates exceptional customer service and problem-solving skills, leading to significant improvements in customer satisfaction. Skilled in multitasking, consistently meeting and exceeding project goals through teamwork and collaboration. Currently pursuing under graduate degree in Cyber Security at Texas Southern University.
Overview
2
2
years of professional experience
Work History
Events Staff/Security
BEST/Toyota Center
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
- Collaborate with event staff and security personnel to maintain a safe and organized environment.
- Monitor event areas to enforce event rules, regulations, and safety procedures.
- Respond promptly and effectively to security incidents or emergencies, following established protocols.
Customer Service Cashier
A3H Foods/Jack In The Box
12.2022 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Education
Bachelor of Science - Cyber Security
Texas Southern University
Houston, TXHigh School Diploma -
William B Travis High School
Richmond, TX05.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
Timeline
Events Staff/Security
BEST/Toyota Center
08.2023 - Current
Customer Service Cashier
A3H Foods/Jack In The Box
12.2022 - 07.2023
Bachelor of Science - Cyber Security
Texas Southern University
High School Diploma -
William B Travis High School