Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Devyn Novak

Joliet,Il

Summary

Dynamic professional with a proven track record at Joliet Junior College, excelling in customer service and problem-solving. Strong communication and creativity led to innovative solutions that enhanced team performance. Proficient in social media and design, thriving in collaborative environments to ensure exceptional outcomes and satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Planetarium and Digital Marketing Assistant

Joliet Junior College Corporate & Community Services
Joliet, Illinois
04.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Volunteer teacher assistant

Schilling Elementary School
06.2021 - Current
  • I helped students with assignments and gently guided them to the solutions
  • I developed relationships with students to be able to more effectively help them and to understand their needs
  • I assisted teachers and other staff members with various tasks and assignments

Team Member

Culvers
Joliet, USA
02.2022 - 03.2025
  • I assisted guests with their needs in a polite and friendly manner
  • I listened to guests' concerns and assisted them until confirmed satisfaction
  • I communicated with my coworkers to create a helpful environment which allowed us to help each other where there is extra help needed
  • When problems occurred, I was one of the people my coworkers would go to when in need of assistance
  • Provided excellent customer service in fast-paced restaurant environment.
  • Maintained cleanliness and organization of workstations during busy shifts.
  • Collaborated with team members to ensure smooth service operations at peak times.

Education

High School Diploma -

Joliet Central High School
Joliet
05.2024

Associate of Science - Planetary Geology

Joliet Junior College
Joliet, IL

Skills

  • Leadership
  • Social media
  • Editing
  • Design
  • Communication
  • Creativity
  • Problem-solving
  • Teamwork
  • Customer service

Affiliations

  • Pre-Silver competitive figure skater
  • President of the Joliet Central High School Astronomy Club for the year 2023-2024

Accomplishments

  • Astronomy Club President
  • Led meetings which included helping my peers learn more about astronomy, finding fun ways to engage club members, and encouraging peers to look more into astronomy.
  • I helped the teacher sponsor plan club events and helped organize these events.
  • I facilitated and developed student debates around the subject of astronomy which includes debating about different theories and how the universe works.
  • Elite Figure Skater
  • Showed determination when practicing by working hard to increase my skills and trying new skills.
  • Communicated effectively and built relationships with other skaters and coaches to create a safe and fun skating environment.
  • Was a mentor skater/ a positive role model for younger skaters to look up to and encouraged development.

Certification

  • Mandated Reporter

References

References available upon request.

Timeline

Planetarium and Digital Marketing Assistant

Joliet Junior College Corporate & Community Services
04.2025 - Current

Team Member

Culvers
02.2022 - 03.2025

Volunteer teacher assistant

Schilling Elementary School
06.2021 - Current

High School Diploma -

Joliet Central High School

Associate of Science - Planetary Geology

Joliet Junior College