Devyn Romine
Denver,CO
Summary
Manager with a proven track record at multiple different stores and companies such as E-Z Mart, Stinkers, CVS, Big Lots, and so on. With excelling in operations management and team leadership. Enhanced customer satisfaction scores by overhauling service protocols while optimizing inventory management. Skilled in budget control and staff development, fostering a collaborative environment that drives performance and engagement. Providing good and excellent customer service on the clock and off the clock. Working tirelessly 7 days a week, even going up to 120 hours in one week, just to provide for the store and its operation. Maintaining a job for over a year or more at every position until something better comes up.
Overview
2026
2026
years of professional experience
Work History
Manager
Stinker Stores
- Oversaw daily operations, ensuring compliance with company policies and safety regulations.
- Led team meetings to discuss performance metrics and set operational goals.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Mentored staff in customer service techniques to enhance client satisfaction.
Manager
E-Z Mart Stores Inc.
- Oversaw daily operations to ensure adherence to company policies and procedures.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Trained and mentored team members to enhance productivity and customer service skills.
- Developed and implemented strategic initiatives to improve store performance and customer satisfaction.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Assistant Manager
CVS Pharmacy
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and mentored team members on customer service protocols and inventory management.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Analyzed sales data to identify trends and optimize product placement in store displays.
- Managed inventory levels, ensuring product availability while minimizing waste and loss.
- Conducted performance evaluations, providing constructive feedback to enhance team performance.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Shift Supervisor
Kum & Go
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on operational procedures and customer service standards.
- Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Implemented process improvements that enhanced team productivity and reduced response times.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Food Service Director
Eccelesia College
- Developed and implemented efficient food service operations to enhance overall dining experience.
- Coordinated menu planning with nutritional guidelines, ensuring compliance with health standards.
- Managed procurement processes to optimize inventory levels and reduce waste.
- Trained and mentored staff on best practices in food safety and customer service excellence.
- Oversaw budgeting for food services, aligning financial goals with operational needs.
- Collaborated with campus departments to integrate catering services for events and functions.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Achieved cost savings by negotiating contracts with suppliers, reducing food waste, and streamlining operations when possible.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Student IT Manager
Eccelesia College
- Led IT infrastructure upgrades to enhance system performance and reliability.
- Developed and implemented IT policies to ensure compliance with industry standards.
- Managed help desk operations, improving response times and user satisfaction rates.
- Coordinated cross-departmental projects to align technology solutions with institutional goals.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw daily performance of computer systems and immediately responded to Type issues to keep network up and running.
- Customized and repaired technology based on staff requests.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Furniture Manager
Big Lots
- Managed inventory levels, ensuring timely restocking of merchandise and optimal product availability.
- Supervised team of associates, fostering a collaborative environment to enhance customer service.
- Developed and implemented visual merchandising strategies, increasing overall store appeal and shopper engagement.
- Analyzed sales data to identify trends, adjusting product placement to maximize revenue opportunities.
- Assisted customers in selecting appropriate products based on their needs, preferences, and budget constraints.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets in the furniture department.
- Collaborated with store management to develop sales goals and initiatives for the furniture department.
- Built strong relationships with vendors, negotiating favorable terms for pricing and delivery schedules.
- Managed a diverse team of sales associates, fostering teamwork and maintaining a positive work environment.
- Maintained a clean, organized showroom floor while adhering to visual merchandising guidelines set by corporate standards.
- Increased sales revenue through effective merchandising, display techniques, and promotional strategies.
- Handled customer complaints professionally, resolving issues promptly to maintain high levels of satisfaction among clientele.
- Oversaw employee scheduling within the department to ensure adequate coverage during peak hours without exceeding labor budgets.
- Trained and mentored new team members on store policies, product offerings, and sales techniques.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Car Technician & Repair
Jiffy Lube
- Inspected and diagnosed vehicle issues, ensuring compliance with safety standards.
- Performed routine maintenance services, including oil changes and fluid checks.
- Utilized diagnostic equipment to identify and resolve mechanical problems efficiently.
- Assisted in training new technicians on company procedures and safety regulations.
- Maintained cleanliness and organization of work area, promoting a safe environment.
- Minimized downtime for customers by completing routine maintenance tasks quickly yet thoroughly.
- Maintained a safe working environment by adhering to industry standards and company safety policies.
Sales Associate
Hobby Lobby
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained store merchandise displays, ensuring products were organized and visually appealing.
- Processed transactions accurately using point-of-sale systems, handling cash and credit payments efficiently.
- Collaborated with team members to restock shelves and manage inventory effectively, reducing stock discrepancies.
Lawn Care Technician
Lawn Brothers
- Operated and maintained lawn care equipment, ensuring optimal performance and safety standards.
- Executed turf management techniques, including aeration and fertilization to enhance lawn health.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, tracking supplies and equipment for operational efficiency.
- Developed efficient work schedules to optimize resource allocation across job sites.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed lasting customer relationships and grew network over time.
Caregiver
Home Instead Senior Care Home
- Assisted clients with daily living activities, enhancing comfort and independence.
- Provided companionship, promoting emotional well-being and social interaction.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules, ensuring adherence to care plans.
- Maintained a clean and safe environment for clients, adhering to health protocols.
- Coordinated transportation for appointments, improving access to necessary services.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cook Manager
Casey's Gas Station
- Supervised daily kitchen operations, ensuring food safety and cleanliness standards were consistently met.
- Trained staff on food preparation techniques and operational procedures, enhancing team efficiency.
- Developed and optimized menu offerings based on customer preferences and seasonal availability.
- Managed inventory levels, coordinating supply orders to minimize waste and ensure product availability.
Youth Pastor
New Life Church
- Led weekly youth services, fostering spiritual growth and community engagement.
- Developed engaging lesson plans tailored to diverse group needs and interests.
- Coordinated outreach events, strengthening relationships with local schools and families.
- Mentored youth leaders, promoting leadership skills and enhancing program effectiveness.
- Collaborated with church staff to align youth programs with overall ministry goals.
- Organized volunteer training sessions, enhancing team cohesion and service delivery.
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Taught and counseled youth ages 10 to 18.
- Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth.
- Mentored young adults through one-on-one counseling sessions, fostering personal development and spiritual growth.
Sound and Lights Technician's Assistant
Life.Church
- Assisted in setup and operation of sound and lighting equipment for live events.
- Supported audio mixing and monitoring to ensure optimal sound quality during services.
- Collaborated with team members to troubleshoot technical issues swiftly and effectively.
- Maintained inventory of equipment, ensuring availability for scheduled events.
- Adapted quickly to changes in event requirements, demonstrating flexibility in task execution.
- Provided support during rehearsals, assisting performers with technical needs and adjustments.
- Followed safety protocols while handling equipment, prioritizing workplace safety at all times.
- Adapted quickly to unforeseen challenges, providing solutions that maintained overall event quality without compromise.
Marketing Manager
Window & Door Works
- Developed and executed integrated marketing campaigns to enhance brand visibility and customer engagement.
- Analyzed market trends and consumer behavior to inform strategic decision-making and campaign direction.
- Collaborated with sales team to align marketing strategies with business objectives, driving revenue growth.
- Managed digital marketing initiatives, including social media, email marketing, and SEO optimization efforts.
Manager
Everyday Store
09.2025 - Current
- Analyzed sales data to identify trends and inform strategic decision-making.
- Implemented cost-saving initiatives that improved overall store profitability.
- Coordinated with suppliers to maintain optimal stock levels and product availability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Bachelor's of Ladership And Management - Business And Leadership
Eccelesia College
Springdale, AR05.2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Relationship building
- Operations management
- Staff development
- Shift scheduling
- Sales techniques
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Business administration
- Budget control
- Business development
- Business planning
- Emergency response
- Expense tracking
- Coaching and mentoring
- Clear communication
- Work prioritization
- Inventory management
- Data analysis
- Recruiting and interviewing
- Risk management
- Computer skills
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Hiring and training
- Customer relationship management
- Employee coaching and mentoring
- Scheduling and coordinating
- Problem-solving aptitude
Timeline
Manager
Everyday Store
09.2025 - Current
Manager
Stinker Stores
Manager
E-Z Mart Stores Inc.
Assistant Manager
CVS Pharmacy
Shift Supervisor
Kum & Go
Food Service Director
Eccelesia College
Student IT Manager
Eccelesia College
Furniture Manager
Big Lots
Car Technician & Repair
Jiffy Lube
Sales Associate
Hobby Lobby
Lawn Care Technician
Lawn Brothers
Caregiver
Home Instead Senior Care Home
Cook Manager
Casey's Gas Station
Youth Pastor
New Life Church
Sound and Lights Technician's Assistant
Life.Church
Marketing Manager
Window & Door Works
Bachelor's of Ladership And Management - Business And Leadership
Eccelesia College