Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline
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Devyn White

Austin

Summary

I am a dedicated and detail-oriented professional with four years of customer service experience and two years of data entry expertise. I would be a great asset to any team. Proven ability to handle high-volume tasks with accuracy and efficiency, while maintaining strong communication and problem-solving skills. Adept at managing client interactions, resolving issues, and ensuring data integrity in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Self-Employed Freelance Sales Specialist

Myself
03.2022 - Current
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Researched competitors, economics and other key facets to better understand current market trends.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Developed key customer relationships to increase sales.
  • Entered product data into each of my selling platforms
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Negotiated deals and handled complaints or objections.

Restaurant Team Member

Shake Shack
05.2021 - Current
  • Assisted in taking customer orders and providing recommendations.
  • Provided quality customer service with a friendly attitude.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Processed payments accurately and efficiently using POS system.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Followed health code regulations when handling food items safely.
  • Conducted daily inventory checks to ensure adequate product was available.
  • Prepared food items such as salads, sandwiches, desserts., as needed.
  • Operated dishwasher following safety guidelines for cleaning dishes properly.
  • Monitored temperature of refrigeration units to ensure proper storage conditions.
  • Trained new team members on restaurant policies and procedures.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Some College (No Degree) - Computer Information Technology

Austin Community College
Austin, TX

Skills

  • Exceptional customer service skills from previous customer service experience
  • Experience with Microsoft Word
  • Experience with programming in Python
  • Strong communication and interpersonal abilities
  • Efficient inventory management
  • Organizational skills for workstations
  • Adaptability to a fast-paced environment
  • Effective task prioritization
  • Seamless collaboration with teams
  • Positive team contribution
  • Self-motivation and independent work
  • Initiative-taking for task completion
  • Flexibility during peak hours
  • Multitasking and attention to detail
  • Ability to stand for extended periods and lift heavy items
  • Excellent time management
  • Strong problem-solving and critical thinking

References

References available upon request.

Education and Training

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Timeline

Self-Employed Freelance Sales Specialist

Myself
03.2022 - Current

Restaurant Team Member

Shake Shack
05.2021 - Current

Some College (No Degree) - Computer Information Technology

Austin Community College

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