Devyn Burdett
Coeur D'Alene,ID
Summary
Highly skilled and results-driven Event Director with 3 years of experience in executing successful corporate and community events, charity galas, and industry conferences. Proven track record in increasing attendance, sponsorships, and revenue, while reducing costs and improving vendor/guess relationships. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Director
Ms. Wheelchair Idaho Pageant
03.2021 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Drafted and distributed reports to assist board members with critical business decisions.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Accounting Assistant
Peak One Administration
09.2022 - 07.2023
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly reports.
- Communicated with suppliers to reconcile invoice payments.
- Created detailed commission reports for clients and dealers both weekly and monthly.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Agent
Qualfon
09.2017 - 06.2021
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
Office Manager
Auto Maxx
03.2011 - 08.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Education
MBA - Business Administration And Management
University of Alabama At Birmingham
Birmingham, AL06.2006
Skills
- Business Administration
- Logistics Management
- Staff Development
- Budget Control
- Project Coordination
- Social Media Management
- Social Media Promotion
- Expense Tracking
- Special Events Planning
- Meeting Planning
- Workflow Management
- Event Planning
- Media Relations
- Budget Management
- Fundraising
- Project Management
- Staff Management
Accomplishments
2021 Ms. Wheelchair Idaho
2021 Recipient of the Cindy Hugh's Community Impact Award
Timeline
Accounting Assistant
Peak One Administration
09.2022 - 07.2023
Director
Ms. Wheelchair Idaho Pageant
03.2021 - Current
Agent
Qualfon
09.2017 - 06.2021
Office Manager
Auto Maxx
03.2011 - 08.2019
MBA - Business Administration And Management
University of Alabama At Birmingham