Processed customer transactions efficiently and accurately using point-of-sale systems.
Managed cash register operations, ensuring balanced drawers at shift end.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Assisted in training new cashiers on operational procedures and system usage.
Collaborated with team members to improve workflow and reduce wait times for customers.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Addressed customer needs and made product recommendations to increase sales.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Diminos Pizza
Delivery Driver
11.2024 - 01.2025
Job overview
Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
Operated delivery vehicle while adhering to traffic regulations and safety protocols.
Maintained accurate records of deliveries and pickup confirmations for tracking purposes.
Communicated effectively with customers regarding delivery status and any changes.
Conducted routine vehicle inspections to ensure operational readiness and safety compliance.
Assisted in training new drivers on route navigation and customer service practices.
Implemented strategies to optimize delivery routes, improving overall efficiency of operations.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
TrueFit Childcare LLC
Childcare Teacher
05.2024 - 08.2024
Job overview
Developed engaging lesson plans to foster child development and learning.
Assisted in creating a safe and nurturing environment for children.
Implemented daily activities that promote physical, social, and emotional growth.
Supported children during playtime, encouraging teamwork and communication skills.
Observed and documented children's progress to inform future planning.
Collaborated with colleagues to enhance curriculum and teaching strategies.
Communicated effectively with parents regarding child behavior and development milestones.
Participated in training sessions to improve educational techniques and childcare practices.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Increased student participation by implementing creative and interactive learning activities.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Engaged with children on individual basis to build positive relationships and promote learning.
Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
Organized small groups of children while transitioning to and from outdoor play.
Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Implemented hands-on learning experiences to reinforce key concepts and improve retention rates among students.
Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
Actively encouraged children to develop their communication, problem-solving and social skills.
Improved literacy skills among students by incorporating engaging reading materials and targeted writing exercises.
Continually sought professional development opportunities to stay current in educational research and best practices, applying this knowledge to enhance teaching effectiveness.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Gathered materials and resources to prepare for lessons and activities.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Implemented curriculum to enhance classes with learning-focused activities.
Modeled positive behavior and communication skills for students.
Monitored classroom to verify safe and secure environment.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Incorporated music, art and literature into curriculum.
Supported students in developing self-esteem and self-confidence.
Wilberforce University
Student Worker
09.2023 - 02.2024
Job overview
Assisted in daily administrative tasks, ensuring efficient office operations and support for staff.
Coordinated schedules and meeting logistics, optimizing time management for team members.
Developed training materials for new student workers, enhancing onboarding process effectiveness.
Maintained accurate records and documentation, ensuring compliance with institutional guidelines.
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Maintained tidy and organized environment to comply with cleanliness standards.
Centerville Health & Rehab
CNA
02.2023 - 10.2023
Job overview
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness of resident rooms and common areas, promoting a hygienic environment.
Collaborated with healthcare team to implement individualized care plans for residents.
Provided emotional support to residents, fostering a compassionate atmosphere.
Documented patient care activities accurately in electronic health records system.
Educated residents on personal hygiene and wellness routines effectively.
Adapted quickly to changing patient needs, ensuring high-quality care delivery.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Wood Glenn
Culinary Aide
11.2022 - 04.2023
Job overview
Prepared and assembled ingredients for daily meal service, ensuring freshness and quality.
Assisted chefs in cooking and presentation of meals, adhering to dietary guidelines and preferences.
Maintained cleanliness of kitchen and dining areas, following health and safety regulations.
Operated kitchen equipment efficiently, including ovens, mixers, and slicers, to support food preparation tasks.
Collaborated with team members to streamline food service operations during peak hours.
Adapted quickly to changing menus and special requests from residents, enhancing overall dining experience.
Supported training of new staff on food preparation techniques and workplace safety protocols.
Improved meal quality by consistently following recipes and adhering to dietary guidelines.
Maintained a positive work atmosphere by demonstrating professionalism and respect for coworkers at all times.
Demonstrated creativity in plate presentation enhancing the dining experience for guests.
Ensured proper food handling practices, resulting in reduced waste and increased safety.
Collaborated with culinary team members to ensure smooth operations and exceptional service.
Enhanced customer satisfaction by delivering timely and accurately prepared meals.
Troubleshot problems within the kitchen swiftly resolving issues before they escalated.
Upheld strict sanitation standards by diligently cleaning equipment, surfaces, dishes according to established protocols.
Contributed to cost-control efforts by monitoring portion sizes, minimizing waste, and suggesting menu adjustments based on ingredient availability.
Served as an effective communicator between front-of-house staff ensuring seamless coordination during meal services.
Streamlined food preparation processes, increasing efficiency during peak service times.
Assisted in menu planning for optimal nutrition and variety within budget constraints.
Delivered consistent results by mastering various cooking techniques and adapting to different kitchen stations as needed.
Provided excellent customer service, addressing special dietary needs and requests promptly and courteously.
Developed strong relationships with colleagues through clear communication and teamwork during high-stress situations.
Optimized workflow efficiency by cross-training in multiple kitchen roles, increasing versatility during busy periods or absences of other staff members.
Continuously improved personal skillset through ongoing professional development opportunities, increasing overall kitchen expertise.
Participated in catering events showcasing culinary skills while providing exceptional service.
Promoted a safe working environment by maintaining a clean and organized kitchen space.
Cleaned and maintained work areas, equipment and utensils.
Followed food safety practices and sanitation guidelines.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Loaded dishes, glasses and tableware into dishwashing machines.
Maintained composure and work quality while under stress.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Stocked and rotated food items according to expiration dates.
Lifted and carried heavy materials.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Maintained high personal grooming standards and uniform presentation.
Assisted in setting up and breaking down kitchen stations.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Monitored food temperature, discarding items not stored correctly.
Trained new staff on food preparation and safety procedures.
Walmart
Stock Sales Associate
12.2021 - 07.2022
Job overview
Assisted customers in locating products and providing product information
Processed transactions accurately using point-of-sale systems
Maintained clean and organized sales floor to enhance customer experience
Collaborated with team members to ensure efficient stock replenishment
Resolved customer inquiries and complaints effectively to drive satisfaction
Adapted quickly to changing store environments and product placements
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Wilberforce University
Wilberforce, OH
No Degree from Criminal Justice
05-2026
University Overview
Apart of a non profit orginzation called 3BKIDS
Sister Of Soul
Pod Cases
Northmont Senior High School
Englewood, OH
High School Diploma
05-2021
University Overview
Faithful Walk
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Safe driving record
GPS and route planning
Loading and unloading
Time management skills
GPS navigation
Heavy lifting
Map reading and navigation skills
Delivery scheduling
Safe driver training
Vehicle inspection
Delivery recordkeeping
Dispatch communication
Client relationship management
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Order taking
Written and verbal communication
Cash register operation
Customer relations
Cash handling and management
Professionalism and courtesy
Cash management
Cash register systems
Payment processing
Cash handling expertise
Product restocking
Conflict resolution
Accomplishments
Accomplishments
Promoted to manager after only 2 months for exceptional performance.
Resolved product issue through consumer testing.
Completed manager training program.
Languages
English
Native or Bilingual
Interests
Participating in cultural exchange programs and homestays
Documenting and sharing travel experiences
Enjoying the art of baking and pastry-making, experimenting with recipes
Volunteering
Watching Movies and TV Shows
Music
Gym Workouts
I like looking at the stars and learning about constellations
Youth mentor, providing guidance and support to empower the next generation of leaders
Outdoor Recreation
Youth Development Programs
Rock Climbing
Volunteering for community initiatives to give back to local communities and make a positive impact
Blogging/Vlogging
Participating in local clean-up initiatives
Volunteer Travel
DIY and Home Improvement
I like working with my hands and fixing things
Gardening
Horseback Riding
I enjoy helping others and giving back to the community
Dancing
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Baking
Cooking
Offering time and support to shelters for the homeless, women, and animals
Caseworker II / Family Support Worker at Montgomery County Children ServicesCaseworker II / Family Support Worker at Montgomery County Children Services