Devynn Roehlk

Worked as part of the grounds maintenance team at Grand Geneva Resort & Spa, helping maintain the landscaping and overall appearance of the resort property by executing routine maintenance tasks in guest areas and lawn, focusing on cleanliness and overall presentation of grounds.

• Performed comprehensive property maintenance, utilizing landscaping equipment tools for mulching, planting, trimming, and general cleanup.
• Maintained landscapes through mowing, trimming, and pruning for aesthetic appeal and health of plants.
• Collaborated with team members to complete large-scale projects efficiently while maintaining quality standards.
• Enhanced landscape appearance by trimming trees, bushes, and hedges.

Worked as a Food & Beverage Attendant at Te Arai Links world class golf resort, providing service in a high-end luxury environment while helping create a welcoming and memorable guest experience.

• Mix and served at least 50 cocktails, wines, and beers per day with precision and attention to detail.
• Adhered to New Zealand laws regarding alcoholic beverage services and customer regulations.
• Interacted with both local and international guests while maintaining a friendly, professional, and detail-oriented approach to hospitality.
• Assisted with daily food and beverage services in fast-paced settings, while keeping a clean and organized work area, and worked closely with the team to ensure smooth day-to-day operations.
• Upsold menu items to customers, driving up per sale revenues.
• Operated espresso machines to create beverages, coffee knowledge.

Provided exceptional hospitality services exclusively to members in a prestigious country club environment, aiming to create memorable and refined experiences.

• Led staff in shift operations and was chosen to make certain decisions, head bartender / team leader.
• Fostered strong relationships with the members, delivering personalized service.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal member clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.