Dewan Lewis
Jacksonville,FL
Summary
Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.
Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in managing schedules, coordinating company events and producing financial reports.
Overview
17
17
years of professional experience
Work History
Operations Manager
StudioXCustoms
Brunswick, USA
01.2019 - Current
- Conflict management
- Organization, planning, prioritization, and meeting deadlines
- Decision-making
- Reporting
- Budget development and management
- Critical thinking
- Problem solving
- Influencing
- Delegation
- Teamwork
- Negotiation
- Project management
- Business acumen
- Conducted research on various topics as requested by management.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Proofread content for typo-free emails and documentation.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Owner/CEO
7Elite Soundz And Rentals
Brunswick, USA
01.2010 - Current
- DJ Services
- Table And Chair Rentals
- AV Equipment Operations
- Mangement
- Payroll
- Forecasted customer demand to set prices or credit terms for goods or services.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Analyzed industry trends to develop competitive strategies.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Facilitated communication between departments to support project completion and goal achievement.
- Ensured compliance with health and safety regulations within the office environment.
- Identified needs of customers promptly and efficiently.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Administrative Manager
College of Coastal Georgia
Brunswick, GA
12.2015 - 01.2019
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Planned and controlled budgets for contracts, equipment and supplies.
- Developed training materials for new hires on how to use office equipment efficiently.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Conducted performance reviews and provided feedback to employees on their job performance.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Monitored office inventory to maintain supply levels.
- Established work procedures or schedules to organize daily work of administrative staff.
Package Handler
FedEx
10.2014 - 11.2015
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- Monitored package deliveries to ensure timely arrivals at destinations.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Organized packages according to type, size, destination, and other specifications.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Office Associate
Coastal Minority Chamber of Commerce
Brunswick, USA
01.2013 - 09.2014
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material
- Locate and attach appropriate files to incoming correspondence requiring replies
- Open, read, route, and distribute incoming mail or other materials and answer routine letters
Operations Manager
The Cave LLC
Brunswick, USA
11.2011 - 12.2012
- Oversee activities directly related to making products or providing services
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff, preparing work schedules and assigning specific duties
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Plan and direct activities such as sales promotions, coordinating with other department heads as required
Yeoman
U.S. Navy
Norfolk, USA
09.2007 - 11.2011
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Answer phone calls and direct calls to appropriate parties or take messages
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
- Greet visitors and determine whether they should be given access to specific individuals
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic
Manager
Locker Room Bar and Grill
Brunswick, USA
10.2009 - 11.2010
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Schedule staff hours and assign duties
Education
BBA - General Business
American Intercontinental University
01.2017
High School Diploma - College Prep
Glynn Academy
Brunswick, GA01.2007
Skills
- Marketing
- Production
- Operations management
- Technology
- Performance monitoring
- Warehouse operations
- Client relationships
- Goal setting
- Project management
- Unsurpassed work ethic
- Contract management
- Advanced training in software
- Microsoft 365 Suites
- Quickbooks
- Employee relations and conflict resolution
- Schedule management
- Negotiation
- Workforce management
- Workforce training
Professionalreferences
- Thomas Bell, 912-571-0149
- Marvin Sims 904-252-0316
- Sonya Little 904-728-1282
- Travis Riddle, 404-772-4276
- Cecil Coles, 912-536-4992
Timeline
Operations Manager
StudioXCustoms
01.2019 - Current
Administrative Manager
College of Coastal Georgia
12.2015 - 01.2019
Package Handler
FedEx
10.2014 - 11.2015
Office Associate
Coastal Minority Chamber of Commerce
01.2013 - 09.2014
Operations Manager
The Cave LLC
11.2011 - 12.2012
Owner/CEO
7Elite Soundz And Rentals
01.2010 - Current
Manager
Locker Room Bar and Grill
10.2009 - 11.2010
Yeoman
U.S. Navy
09.2007 - 11.2011
BBA - General Business
American Intercontinental University
High School Diploma - College Prep
Glynn Academy
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