Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dewand Branch

Baltimore,MD

Summary


Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.

Overview

10
10
years of professional experience

Work History

Armed Security Guard

Tactical Protection Services
05.2024 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Prevented unauthorized entry into restricted areas by strictly enforcing access control policies in accordance with client requirements.
  • Circulated among visitors, patrons, and employees to preserve order and protect property.
  • Provided exceptional customer service to clients, resolving their concerns and answering inquiries related to security matters.

Armed Security Guard

Allied Universal Security Services
01.2019 - 05.2024
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Performed hourly patrols of building areas,parking lots and facility grounds
  • Maintained a safe environment for employees and visitors through diligent access control procedures.
  • Responded quickly to incidents and assessed active situations for security concerns


Assistant Manager

DTLR
04.2015 - 07.2019
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.


Education

High School Diploma -

Excel Academy@Francis M Wood
Baltimore, MD
06-2016

Skills

  • Hostile environment training
  • Body armor usage
  • Defensive tactics
  • Handcuff & OC Spray Certification
  • MOAB Training
  • CCTV Certified
  • De-Escalation

Timeline

Armed Security Guard

Tactical Protection Services
05.2024 - Current

Armed Security Guard

Allied Universal Security Services
01.2019 - 05.2024

Assistant Manager

DTLR
04.2015 - 07.2019

High School Diploma -

Excel Academy@Francis M Wood
Dewand Branch