Dewand Stone
Phoenix,AZ
Summary
Dynamic Landscape Supervisor at Albert Enterprises with a proven track record in enhancing client satisfaction and team productivity. Expert in landscape maintenance and customer service, I foster a collaborative environment while mentoring staff. Successfully managed projects from inception to completion, ensuring quality results and effective communication throughout.
Overview
11
11
years of professional experience
Work History
Landscape Supervisor
Albert Enterprises
08.2022 - 07.2025
- Improved client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Conducted regular performance evaluations of team members to identify areas of improvement or recognize outstanding achievements appropriately.
- Collaborated with clients to develop budgets for landscape projects while ensuring cost-effectiveness without compromising quality.
- Planned, organized and communicated production goals with crew members, crew supervisors, trade contractors and customers.
- Coordinated with various subcontractors for seamless project execution involving tasks such as irrigation installation or hardscape construction.
- Fostered a positive work environment that encouraged teamwork, creativity, and continuous learning among employees.
- Implemented rewards system that impacted Number landscaping employees to set standards for daily work and create atmosphere of creativity and motivation.
- Mentored junior landscape professionals in both technical skills development and career growth opportunities within the organization.
- Increased team productivity through effective communication, clear expectations setting, and consistent feedback on performance.
- Communicated crew performance concerns to management with recommendations for corrective action.
- Managed and supervised landscaping projects from inception to completion, ensuring timely delivery and quality results.
- Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
Picker Packer
Conair Beauty
07.2017 - 09.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Telephone Sales Representative
Eton Marketing
03.2014 - 04.2017
- Led customers through smooth sales processes.
- Participated in ongoing professional development opportunities related to industry advancements or relevant skill-building workshops.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Maintained detailed records of customer interactions to ensure accurate order processing and follow-up communication.
- Overcame objections from prospective clients through clear explanations of product benefits tailored to their unique circumstances.
- Called warm and cold prospects to promote products such as Type with high success rate.
- Demonstrated strong negotiation skills to secure favorable terms for both customers and the company during transactions.
Education
GED - General Studies
Missouri Western State University
Saint Joseph, MO07.2006
Skills
- Design skills
- Maintenance planning
- Customer service expert
- Scheduling coordination
- Loyal leadership approach
- Team-minded
- Strong work ethic
- Customer service
- Using hand tools
- Responsible and punctual
- Flexible and adaptable
- Lawn care
- Team collaboration
- Landscape maintenance
- Verbal and written communication
- Heavy lifting
- Landscape equipment operation
- Maintaining equipment
- Heavy equipment operation
- Jobsite safety
- Trimming and weeding
- Tree removal
- Grounds maintenance
- Weeding and edging
- Physically fit
- Weather tolerance
- Residential landscaping
- Lawn and grounds maintenance
- Staff management
- Equipment maintenance
Timeline
Landscape Supervisor
Albert Enterprises
08.2022 - 07.2025
Picker Packer
Conair Beauty
07.2017 - 09.2022
Telephone Sales Representative
Eton Marketing
03.2014 - 04.2017
GED - General Studies
Missouri Western State University
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