DeWayne Fields
Louisville,KY
Summary
Dynamic and results-oriented professional with extensive experience in legal support and office administration at Louisville Metro Government. Excelled in litigation support, legal research, and fostering strong relationships, significantly enhancing courtroom efficiency and client satisfaction. Skilled in Microsoft Office and maintaining confidentiality, demonstrating a commitment to ethics and professionalism. Excel in communication, organization, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CODE BOARD SPECIALIST
Louisville Metro Government
Louisville, KY
02.2002 - 11.2024
- Provided administrative and clerical support for lawyers, management, and citizens experiencing difficulties with court proceedings, reviewing local ordinances, applying for applications, compliance orders, and adhering to Metro code policies.
- Maintained a positive working relationship with fellow staff members, local citizens, and attorneys to manage the code board effectively.
- Wrote, submitted, and implemented reports on code board proceedings, prompting managers and hearing officers to develop court strategies and agendas to handle various types of court rulings in an organized manner.
- Utilized a document management system to organize company files, keeping up-to-date, and easily accessible data pertaining to various departments and divisions of Louisville Metro.
- Assisted in developing strategies to increase customer satisfaction levels inside the courtroom, and also within departments of Louisville Metro, making it easier to review and coordinate proper policy and violation reviews.
- Reviewed documents, legal briefs, citations, appeals, and evidence for accuracy prior to submission or publication for court.
- Reviewed the company's legal documents with hearing officers and county attorneys to verify compliant policies and procedures related to code board proceedings.
- Participated in ongoing training and compliance activities.
- Analyzed customer needs and recommended appropriate products or services related to city violations, permits, and appeals.
- Implemented strategies to take advantage of new opportunities, implementing new systems involving data retrieval and appeal processes.
- Organized client meetings with county attorneys, hearing officers, management, land developers, and citizens to provide project updates.
- Assist with depositions, trial preparation, and record keeping with other departments within the city.
- Developed and implemented specialized procedures for customer service operations, from processing appeals to court ethics.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified needs of customers promptly and efficiently.
- Implemented court process improvements to increase efficiency and time within the court.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained accurate records of customer interactions and feedback.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Facilitated training sessions for new employees on company policies and procedures.
- Conducted regular meetings with staff to review progress and address any concerns.
- Coordinated with other departments to ensure efficient workflow processes, detailing and organizing files, photos, and evidence for all code board proceedings.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members and attorneys to achieve legal objectives and meet deadlines, dealing with court proceedings and legal matters.
- Worked successfully with a diverse group of coworkers and citizens to accomplish goals and address issues related to our city ordinances and services related to our city.
- Corresponded daily with citizens and attorneys, educating and providing city information relative to the court and code board.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Filed pleadings and paperwork with court clerks to meet strict deadlines.
- Analyzed data related to cases for use in research or litigation purposes.
- Ensured that all paperwork was properly filed according to established procedures.
- Maintained client confidentiality in all matters.
- Scanned physical documents into electronic format for storage in a secure database system for the allocated time allowed.
- Handled telephone calls, meeting plans and conference organization requirements.
- Ordered materials needed by attorneys throughout the duration of a case.
- Organized legal documents in company filing systems and databases.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Generated reports summarizing case progress for internal use.
- Oversaw legal team appointments, hearings and depositions schedules.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Responded to client calls and inquiries to deliver applicable information.
- Processed incoming mail on a daily basis.
- Organized and prepared case exhibits and evidence for trial.
- Stayed abreast of changes in legislative and regulatory guidelines.
- Drafted motions, briefs and other legal documents.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Attended hearings with counsel and recorded minutes from the proceedings.
- Organized exhibits and arguments to present evidence on behalf of clients.
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Conducted thorough research and review of case information to assist attorneys.
- Liaised between attorney and outside counsel, exchanging information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Answered phones promptly while providing courteous customer service.
- Delivered subpoenas and coordinated law office activities.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
MISSIONARY INTERN
Disciple Makers Ministries
Indianapolis, IN
03.2012 - 03.2020
- Planned and organized outreach events for evangelism purposes.
- Provided administrative support for mission trips, including booking accommodations and transportation arrangements.
- Attended missionary trips to various areas in Central America to help natives learn about religion and complete charity work implementing water filtration systems to schools and churches.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
- Transported food, water and other items to serve residents in remote areas.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Business Management
University of Phoenix
Louisville, KY08-2016
Some College (No Degree) - Business Management
Jefferson Community And Technical College
Louisville, KYSome College (No Degree) - Business Management
University of Louisville
Louisville, KYSkills
- Litigation support
- Legal research
- File management
- Client communication
- Oral communication
- Microsoft office
- Court filings
- Document review
- Confidentiality
- Court transcription
- Court practices and procedures
- Legal writing
- Organization
- Office administration
- Relationship building and rapport
- Ethics and professionalism
- Expert problem solving
- Database research
- File and records management
- Proficient in MS office
- Notary public
- Research and data collection
- Office management
- Microsoft PowerPoint
- File organization
- Customer service
- Clerical support
- Attention to detail
Affiliations
I assist attorneys with pro bono work, as well as being very active with community outreach programs, and I am an animal lover.
Accomplishments
- Honors High School Diploma
- Various accolades from Louisville Metro for providing excellent customer service to the community
- Notary
- Missionary
Certification
- Notary
Languages
Spanish
Limited
References
References available upon request.
Timeline
MISSIONARY INTERN
Disciple Makers Ministries
03.2012 - 03.2020
CODE BOARD SPECIALIST
Louisville Metro Government
02.2002 - 11.2024
- Notary
Bachelor of Science - Business Management
University of Phoenix
Some College (No Degree) - Business Management
Jefferson Community And Technical College
Some College (No Degree) - Business Management
University of Louisville
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