Summary
Overview
Work History
Education
Skills
Timeline
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DeWayne Jensen

Puyallup,WA

Summary

Accomplished Store Manager with 19 years of experience in Division One, Supercenter, and Complex Supercenter environments. Expertise in leading high-performance teams, fostering operational excellence, and enhancing customer satisfaction. Proven track record of achieving sales growth and optimizing processes while maintaining top-tier facility standards. Aiming to leverage leadership skills to advance to Market Manager for Market 71 in Region 7.

Overview

19
19
years of professional experience

Work History

Complex Supercenter Store Manager

Walmart Stores Inc
Federal Way, WA
03.2021 - Current
  • During time in this facility, increased sales from $98 million a year to $118 million YTD in sales and improved SOI $971k YOY.
  • With a team of 14 direct reports, managed hiring and training of a team of 350+ associates, including evaluating performance and enforcing disciplinary actions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Problem solved and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Implemented promotional strategies, and operational strategies to drive business success, achieve sales and profit results, while maintaining budgetary guidelines.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Instrumental in implementation of new company programs and initiatives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Implemented succession planning by training and developing multiple associates to take on leadership positions.
  • Collaborated with Market Human Resources and People Lead to recruit and develop personnel and cultivate top performance. Instrumental in development and promotions of over 30 reports to higher level management positions and worked as a mentor after those promotions.

Supercenter Store Manager

Walmart Stores Inc
Puyallup, WA
04.2014 - 03.2021
  • During time in this facility, increased sales from $86 million a year to $118 million in sales and with controllable profit ending at $11.5 million. This was done through implementation of new company, associate, and customer initiatives, through but limited to restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Honored to be given the title of Technology store for the Region, which includes many initiatives and technology that Walmart has been working to develop and implement to continue improving processes through automation. Responsible for testing the new technology and providing feedback to Senior level management for problem solving, and implementation issues.
  • Other duties as listed with current employment.

Store Manager

Walmart Stores Inc
Covington, WA
04.2012 - 04.2014
  • Awarded Division 1 Store of the Year award on a Regional Level.

Co Manager

Walmart Stores Inc
Puyallup, WA
04.2009 - 04.2012
  • See Current role responsibilities. This position was second in command and Store Manager Training.
  • Managed Entire General Merchandise side of the store, Overnights, and then the entire Food side of the store.

Assistant Manager

Walmart Stores Inc
Bonney Lake, WA
11.2006 - 04.2009
  • Overnight Manager responsible for delivery of freight and opening the store.
  • Food and Consumables manager responsible for all retail operations for Grocery, Health and Beauty, Cosmetics, Over the Counter Pharmacy, and Pet departments. This included merchandising, pricing, and presentation of the store.
  • Front End and Entertainment Manager responsible for customer service and all retail operations.

First in Line Trainee (Intern)

Walmart Stores Inc
Idaho Falls, ID
01.2006 - 11.2006
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated in development of closing and end of day procedures.
  • Learned hiring and Associate training to support office needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Followed up to customer surveys and performed team audits.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Attended departmental meetings, providing feedback to enhance future performance and assisted with evaluations and feedback to Associates specifically.

Education

Bachelor of Science - Information Technology

Brigham Young University - Idaho
Rexburg, ID
09.2006

High School Diploma -

DeWayneWahluke High School
Mattawa, WA
06.1995

Skills

  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Process improvements
  • Sales professional
  • Inventory Management
  • Employee training
  • Retail inventory management
  • Customer Service
  • MS Office proficient

Timeline

Complex Supercenter Store Manager

Walmart Stores Inc
03.2021 - Current

Supercenter Store Manager

Walmart Stores Inc
04.2014 - 03.2021

Store Manager

Walmart Stores Inc
04.2012 - 04.2014

Co Manager

Walmart Stores Inc
04.2009 - 04.2012

Assistant Manager

Walmart Stores Inc
11.2006 - 04.2009

First in Line Trainee (Intern)

Walmart Stores Inc
01.2006 - 11.2006

Bachelor of Science - Information Technology

Brigham Young University - Idaho

High School Diploma -

DeWayneWahluke High School

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DeWayne Jensen