Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dewayne Lewis

Greensboro,NC

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Proactive Supervisor with experience over 10 years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Overview

17
17
years of professional experience

Work History

Material Handler

Ralph Lauren
06.2022 - Current
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Established and enforced clear goals to keep employees working collaboratively
  • Provided ongoing training to address staff needs
  • Identified and corrected performance and personnel issues to reduce impact to business operations
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives
  • Coached and mentored 15 staff members through constructive feedback to develop long-term career goals
  • Conducted employee evaluations and reviews
  • Led university overnight security and patrol operations and staff members, monitored building access, coordinated emergency response and assisted students and staff
  • Delegated work to staff, setting priorities and goals
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Assisted patients in receiving high-quality, appropriate care with best possible results
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Operations Manager

Aspen Dental
01.2025 - 04.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Supervisor

Military
07.2010 - 12.2021
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Established and enforced clear goals to keep employees working collaboratively
  • Provided ongoing training to address staff needs
  • Identified and corrected performance and personnel issues to reduce impact to business operations
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives
  • Coached and mentored 15 staff members through constructive feedback to develop long-term career goals
  • Conducted employee evaluations and reviews
  • Led university overnight security and patrol operations and staff members, monitored building access, coordinated emergency response and assisted students and staff
  • Delegated work to staff, setting priorities and goals
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Assisted patients in receiving high-quality, appropriate care with best possible results
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Picker

Thomas & Betts Corporation
03.2008 - 12.2008
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries
  • Selected products and items from shelves and pallets for customer orders
  • Labeled boxes and placed in outbound collection areas
  • Confirmed items picked for orders by keying codes into system
  • Accepted, processed and filled orders quickly and accurately
  • Pulled merchandise to fulfill orders to specification
  • Operated handheld scanners to track merchandise throughout fulfillment process
  • Organized and stored items in warehouse using pallet jacks and hand trucks
  • Reported damaged products or safety hazards to immediate supervisor
  • Worked additional hours and shifts to meet tight deadlines during peak periods

Education

Bachelor's degree - Health Administration

Strayer University
Washington, DC
03.2024

Skills

  • Goal-oriented
  • Time management
  • Processes and procedures
  • Working collaboratively
  • Capital improvement planning
  • Conflict resolution
  • Lead generation
  • People skills
  • Issue and conflict resolution
  • Basic math
  • Reliable and trustworthy
  • Work ethic
  • Active listening
  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude
  • Warehouse operations
  • Teamwork and collaboration
  • Customer service
  • Equipment safety
  • Warehouse safety
  • Truck loading and unloading
  • Equipment operation

Timeline

Operations Manager

Aspen Dental
01.2025 - 04.2025

Material Handler

Ralph Lauren
06.2022 - Current

Supervisor

Military
07.2010 - 12.2021

Picker

Thomas & Betts Corporation
03.2008 - 12.2008

Bachelor's degree - Health Administration

Strayer University
Dewayne Lewis