Dewesley Pettiway
Montgomery,AL
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Kia Motors Manufacturing Georgia
02.2018 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Customer Service Representative
Humana
06.2015 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Arts - Business Administration And Management
Everest University - Tampa
Tampa, FL12.2013
Skills
- Update Accounts
- Cycle Counts
- Obstacle Removal
- Process Payments
- Audit Inventory
- Citrix
- Receiving Support
- Transportation Solution Development
- Freight Operations
Timeline
Warehouse Worker
Kia Motors Manufacturing Georgia
02.2018 - 05.2023
Customer Service Representative
Humana
06.2015 - 01.2018
Associate of Arts - Business Administration And Management
Everest University - Tampa