Building maintenance professional with strong focus on team collaboration and results, problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Skilled in overseeing staff, repairs, preventive maintenance, and safety compliance. Known for reliability and adaptability to changing needs. Adept at problem-solving, managing schedules, communication, and ensuring high standards in all tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Student Housing Maintenance
Salish Kootenai College
Pablo, MT
10.2024 - Current
Performed routine inspections of building systems to identify maintenance needs.
Supervised daily maintenance operations, ensuring compliance with safety regulations and standards.
Trained staff on equipment use and safety protocols, enhancing overall team performance.
Conducted repairs on plumbing and electrical systems, ensuring compliance with safety regulations.
Established strong relationships with vendors, leveraging these connections for priority service when urgent needs arose.
Maintained cleanliness and organization of work areas, promoting a safe environment.
Collaborated with team members to troubleshoot issues and implement effective solutions.
Developed preventive maintenance schedules to enhance operational efficiency of facilities.
Trained junior staff in safe handling of tools and equipment for various tasks.
Oversaw workflow processes, ensuring timely completion of all maintenance requests and projects.
Installed new locks, door handles, and door closers.
Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
Improved building safety by conducting regular inspections and addressing potential hazards promptly.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Followed preventive maintenance schedule to support building systems functionality.
Business Owner
Dew Crew Inflatables LLC
Ronan, MT
03.2023 - Current
Managed and scheduled multiple sales calls per week
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Coordinate and Schedule events as well as manage time to ensure efficient deliveries.
Work with private parties as well as large organizations to carefully plan events
Trained and motivated employees to perform daily business functions.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruiting, hiring and training of team members.
Quickly built client base by building social media page as well as having good working relationships with clients.
Tenant Advocate
Salish Kootenai Housing Authority
Pablo, Montana
03.2022 - 08.2023
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Delivered friendly service and offered expert support in every interaction.
Maintained positive relationships with community to build and nurture dynamic partnerships.
Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
Assisted with applications and collected required paperwork to help individuals register for supportive services.
Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
Made referrals to appropriate services, following up to confirm Tenants received access to required care.
Answered telephone and coordinated meetings with tenants and other departments.
Monitored over 500 low income tenants to ensure tenants stayed within policies and their lease.
Irrigation System Operator
Flathead Indian Irrigation
Saint Ignatius, MT
06.2017 - 03.2022
Troubleshot system stoppages and determined best course of action to maintain system up-time.
Monitored system and application availability and performance information to support efficient operation.
Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
Counseled on project management, change management or leadership in introduction of new technology to support reporting and analytics.
Communicate with water users to ensure correct and on time deliveries
Communicate with supervisors, water users and general public on important matters and any policy changes
Maintain records and logs
Prepare annual water use report at end of season
Operate Heavy equipment as needed
Assist in concrete shop in off season
Inspect reservoirs to maintain safety and any damage control that is needed
Quickly and efficiently deliver water on time as requested by water user.
Receive multiple calls per day and coordinate those calls to scheduled water orders.
Building Maintenance Tech
Confederated Salish and Kootenai Tribes
Saint Ignatius, MT
03.2012 - 08.2015
Conducted routine inspections of building systems to identify maintenance needs.
Performed repairs on plumbing, electrical, and HVAC systems to ensure functionality.
Collaborated with team members to complete maintenance requests efficiently.
Maintained accurate records of work performed and materials used for accountability.
Maintained grounds by mowing, trimming, and landscaping to enhance aesthetic appeal.
Operated various tools and equipment, ensuring proper usage and maintenance for safety standards.
Supported building maintenance tasks such as painting, repairing fixtures, or replacing light bulbs as needed.
Supported overall building maintenance efforts by performing various tasks such as changing light bulbs, painting, and minor plumbing repairs.
Maintained accurate records related to building maintenance activities, inventory levels, and resident communications ensuring easy retrieval when needed.
Provided exceptional customer service by responding quickly to staff concerns or requests related to building maintenance.