Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dexter Fox

Fort Lauderdale,FL

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

5
5
years of professional experience

Work History

Restaurant General Manager

Offerdahl's Off-The-Grill
Fort Lauderdale, FL
03.2022 - 02.2024
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Updated and maintained databases with current information.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.

Front Office Manager

Best Western Hotel
Fort Lauderdale, FL
05.2021 - 06.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored office inventory to maintain supply levels.
  • Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.
  • Maintained accurate records of financial transactions such as cashiering activities, credit card charges.

Front Desk Receptionist

SLS Hotel And Casino
Miami, FL
06.2019 - 11.2020
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Assisted with scheduling appointments for clients and visitors.
  • Greeted visitors to provide information and direct to appropriate personnel.

Education

High School Diploma -

C.V Bethel Senior High
Nassau, Bahamas
06-2007

Skills

  • Inventory management
  • Customer service
  • Employee training
  • Financial management
  • Equipment maintenance
  • Staff scheduling
  • Team building
  • Data entry
  • Problem solving

Affiliations

  • I am a well rounded person with over 14 year of experience in hotel and hospitality and enjoy what i do.

Timeline

Restaurant General Manager

Offerdahl's Off-The-Grill
03.2022 - 02.2024

Front Office Manager

Best Western Hotel
05.2021 - 06.2022

Front Desk Receptionist

SLS Hotel And Casino
06.2019 - 11.2020

High School Diploma -

C.V Bethel Senior High