Dexter Frederick
Stoughton,MA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
15
15
years of professional experience
Work History
Logistics Coordinator
Smith & Nephew, Inc
11.2022 - 07.2023
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Inventory Control Specialist
Zimmer Biomet
11.2020 - 11.2022
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Build implant kits for surgical procedures
- Used equipment like forklifts and pallet jacks to move inventory.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Sales Consultant
DePuy Synthes Orthopaedics
08.2015 - 04.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Created detailed sales presentations to communicate product features and market data.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Consultant
Stryker Orthopedics
03.2008 - 08.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Created detailed sales presentations to communicate product features and market data.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events.
Education
Firemans License - Steam Engineering
Peterson School
Boston, MA09.1986
High School Diploma -
Boston English High School
Boston, MA06.1983
Skills
- Shipment Tracking
- OSHA Compliance
- Inventory Control
- Warehousing Processes
- Supply Chain Operations
- Driver Scheduling
- Reports Generation
- Computer-Based Inventory System
- Problem-Solving
- Items Inspection
- Coaching and Mentoring
- Customer Service
- Efficiency Improvement
- Punctual and Dependable
- Company Procedure Adherence
- Analytical Thinking
- Materials Handling
- Inventory Management
- Deadline and Scheduling Management
- Sales Support
- Shipping Procedures
Websites
Timeline
Logistics Coordinator
Smith & Nephew, Inc
11.2022 - 07.2023
Inventory Control Specialist
Zimmer Biomet
11.2020 - 11.2022
Sales Consultant
DePuy Synthes Orthopaedics
08.2015 - 04.2020
Sales Consultant
Stryker Orthopedics
03.2008 - 08.2015
Firemans License - Steam Engineering
Peterson School
High School Diploma -
Boston English High School